BUUK Infrastructure is seeking a Customer Experience Analyst to translate customer insights into actionable journey improvements across the business. You will partner with units to map end-to-end journeys, analyse feedback and performance data, and present findings to senior stakeholders.
As a key driver of customer-led change, you will run workshops, lead journey mapping activities, and ensure recommendations are evidence-based, deliverable and aligned with BUUK’s mission to earn customer
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Customer Experience Insights Specialist in Woolpit employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on being an excellent employer, offering a supportive culture that prioritises employee wellbeing and safety. With competitive benefits such as a generous pension scheme, extensive holiday allowance, and opportunities for professional development, we empower our Compliance Officers to thrive in their roles while contributing to our mission of delivering exceptional service. Our commitment to equity, diversity, and inclusion ensures that every team member feels valued and respected, making BUUK a truly rewarding place to work.
