At a Glance
- Tasks: Maintain and troubleshoot telecoms equipment in the Fibre To The Premises network.
- Company: Join BUUK Infrastructure, a leader in utility innovation for a sustainable future.
- Benefits: Full training provided, supportive environment, and opportunities for personal growth.
- Other info: Dynamic field role with opportunities for career advancement and hands-on experience.
- Why this job: Be part of a mission to drive customer loyalty and business growth while making a difference.
- Qualifications: Enthusiastic attitude, problem-solving skills, and ability to work independently or in a team.
The predicted salary is between 30000 - 40000 £ per year.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.
This is a field based role covering Taunton / Bridgewater and surrounding areas. Full training will be provided.
Purpose of this role: Field based role facilitating the maintenance and incident response for events on the OFNL network.
Your key responsibilities are:
- Perform routine maintenance of telecoms equipment deployed in our Fibre To The Premises (FTTP) network.
- Working for the OFNL wholesale/operational brand and providing support to our Network Operation Centre (NOC) and Field engineering teams.
- Participation in a call out rota to be first responders and carry initial fault diagnosis or maintenance work during out of hours periods including weekends and public holidays.
- Contribute to the successful delivery of OFNL services.
- Day to day maintenance of OFNL's network equipment.
- Site audits against network design standards and specifications.
- Work safely at all times wearing relevant PPE that is supplied.
- Act as an OFNL representative and provide escort for third party access as required.
- Provide remote hands for NOC engineering teams.
- Provide support to field engineers during 2-person activities.
- Create and maintain OFNL documentation as required.
- Attend training courses and keep up to date with relevant technologies.
- Always conduct themselves professionally.
Abilities/Skills:
- Ability to demonstrate an enthusiastic and energetic approach and a passion for customer service.
- Ability to communicate both verbally and in writing and to form good relationships with staff at other levels within the business.
- Ability to display initiative, make rational and appropriate decisions.
- Proficient in following BU-UK and OFNL procedures.
- Capable of solving problems and overcoming obstacles.
- Ability to achieve targets and assigned outcomes.
- Ability to operate independently and as part of a team.
- Understand and display positive attitudes to work.
- Willing to take on responsibilities, challenges and to learn.
- Ability to manage multiple tasks and prioritise work.
Experience/Knowledge: Practical experience using hand held tools. Self-motivated and enthusiastic.
Fibre Field Technician in Somerset employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on being an exceptional employer, fostering a supportive and inclusive work culture that empowers our Fibre Field Technicians to excel in their roles. With comprehensive training provided and a commitment to employee growth, we ensure our team members feel valued and proud to contribute to our mission of driving innovation towards net zero. Working in the picturesque areas of Taunton and Bridgewater, our employees enjoy a dynamic environment where they can develop their skills while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Fibre Field Technician in Somerset
✨Tip Number 1
Get to know the company! Research BUUK Infrastructure and their mission. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the practical side of things! Since this is a field-based role, be ready to discuss your hands-on experience with telecoms equipment. Think of examples where you've solved problems or worked as part of a team to showcase your skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining BUUK Infrastructure and contributing to their mission.
We think you need these skills to ace Fibre Field Technician in Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Fibre Field Technician role. Highlight any relevant experience with telecoms equipment or fieldwork, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you align with BUUK Infrastructure's mission. Share specific examples of how you've demonstrated initiative and problem-solving in past roles.
Show Off Your Communication Skills:Since this role requires good communication, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically. This will show us that you can communicate effectively both in writing and verbally.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BUUK Infrastructure
✨Know Your Stuff
Make sure you brush up on your knowledge of Fibre To The Premises (FTTP) networks and the specific equipment you'll be working with. Familiarise yourself with BUUK Infrastructure's mission and values, so you can show how your skills align with their goals.
✨Show Your Enthusiasm
During the interview, let your passion for customer service shine through. Talk about times when you've gone above and beyond to help a customer or solve a problem. This role is all about providing excellent service, so make sure they see your energy and commitment.
✨Be Ready for Scenarios
Prepare for situational questions that might come up during the interview. Think about how you would handle maintenance issues or emergency situations in the field. Being able to demonstrate your problem-solving skills will set you apart from other candidates.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. Inquire about the training process or how success is measured in the position. This shows you're genuinely interested and helps you determine if it's the right fit for you.
