At a Glance
- Tasks: Lead a dynamic Sales Support Team and drive customer loyalty through excellent service.
- Company: Join GTC, part of the innovative BUUK Infrastructure Group.
- Benefits: Enjoy competitive pay, generous holiday, and hybrid working options.
- Other info: Embrace diversity and inclusion in a collaborative workplace.
- Why this job: Make a real impact in a supportive environment while developing your career.
- Qualifications: GCSEs in English and Maths, plus team leadership experience.
The predicted salary is between 30000 - 40000 £ per year.
GTC, part of the BUUK Infrastructure Group, is looking for a Sales Support Team Leader to help earn customer loyalty and drive business growth by providing consistently excellent service.
Responsibilities
- Supervise the Sales Support Team on a day‑to‑day basis, ensuring all activities are delivered to required standards and within agreed timescales.
- Support Regional Sales Managers by overseeing customer, developer, and house builder relationships, ensuring a high standard of service and identifying opportunities to maximise sales.
- Coordinate and monitor project activity across the sales lifecycle, ensuring timely updates, follow‑ups, and effective progression through to post‑acceptance.
- Oversee the preparation, review, and issuance of quotations, ensuring accuracy, competitiveness, and effective handling of customer queries and issues.
- Manage CRM systems and internal databases, ensuring data accuracy, lead management, and the integrity of project and acceptance information.
- Supervise new business lead generation and pipeline management, ensuring no duplication and effective lead nurturing activities.
- Oversee the administration of new network acceptances via the QP portal, ensuring documentation is accurate and processed within agreed timescales.
- Produce and review reports, providing clear insights to support sales performance and internal decision‑making.
- Build and maintain effective working relationships across internal teams, driving collaboration and continuous improvement initiatives.
- Maintain awareness of market trends, competitor activity, and company offerings to support team effectiveness.
- Provide regular progress updates to internal stakeholders and proactively identify and escalate risks or areas of concern.
- Any other duties as required by the Sales & Tendering Management Team.
Qualifications
- Grade C or above in English and Mathematics GCSE or equivalent.
- Proven experience leading or supervising a team.
- Efficient and accurate data entry.
- Experience within Salesforce or other CRM.
- Knowledge and/or experience in the utility industry (desirable).
Skills and Abilities
- Ability to effectively manage and develop team members.
- Excellent written and verbal communication skills.
- Effective communication skills at all levels.
- Excellent organisational skills.
- Ability to prioritise work effectively.
- Sound decision making ability.
- Ability to use Microsoft Office programmes.
Benefits
- Cost of living annual pay review.
- Company pension contributions up to 10% if employees contribute 5%.
- 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
- Enhanced maternity, paternity and adoption pay.
- Hybrid working for eligible roles.
- Development opportunities to reach your career aspirations.
- Referral payment of £1000 (net of tax) for successful referrals.
Equal Opportunity
We are proud to be an equal opportunity employer. We respect each other and advocate for equity, diversity and inclusion in all we do.
Sales Support Team Leader employer: BUUK Infrastructure
GTC, as part of the BUUK Infrastructure Group, is an exceptional employer that prioritises employee growth and well-being. With a strong commitment to equity, diversity, and inclusion, we offer a supportive work culture where team members can thrive through development opportunities and hybrid working arrangements. Our competitive benefits package, including generous holiday allowances and pension contributions, ensures that our employees feel valued and motivated to contribute to our mission of delivering excellent service and driving business growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Team Leader
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Team Leader at BUUK Infrastructure, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including BUUK Infrastructure. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Team Leader. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Team Leader
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for BUUK Infrastructure:When writing your cover letter, make sure to tailor your message specifically for BUUK Infrastructure. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at BUUK Infrastructure
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show BUUK Infrastructure that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show BUUK Infrastructure that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with BUUK Infrastructure’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
