At a Glance
- Tasks: Support the water asset team and ensure high-quality drinking water for customers.
- Company: BUUK Infrastructure, a leader in utility innovation for over 30 years.
- Benefits: Competitive pay, generous holiday, pension contributions, and referral bonuses.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Join us to make a real difference in the community and help achieve net zero.
- Qualifications: Experience in the water industry and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for someone based in Milton Keynes. This is a field-based role covering Dunstable, Luton, Aylesbury and surrounding areas.
Purpose of this role
To provide field support to the water asset team, by ensuring our water network is constructed and installed to a high standard, that our customers have wholesome drinking water and that the network is robust for the future.
Your key responsibilities are:
- Act as the escalation point to liaise with developers/customers and contractors.
- Engage with site stakeholders where possible during both planned and unplanned incidents.
- Ensure that the quality and integrity of the network is maintained as part of a structured audit strategy.
- Audit and assess construction activities related to IWNL water mains.
- When on customer site through diagnostics or observation ensure compliance to relevant legislation surrounding the activity.
- Ensure that all assets comply with the technical and regulatory standards as detailed by IWNL.
- Undertake water sampling following an outage, in accordance with DWTS UKAS 17025 standard.
- To attend meetings with site and construction personnel.
- To complete internal and external pressure and flow readings.
- Any other tasks required by line manager.
Qualifications:
- SHEA Water.
- CSCS or equivalent.
Experience/Knowledge:
- Experience working within the water industry.
- Experience in a customer facing role.
- Knowledge of relevant health and safety standards and policies.
Abilities/Skills:
- Positive and proactive attitude.
- Excellent communication and interpersonal skills.
- Excellent customer service skills.
Desirable:
- National water Hygiene.
- Confined spaces.
- Network/leakage qualification.
Conditions of Employment:
- You are required to have your criminal records checked through the Disclosure and Barring Service (DBS). This is due to going into customers' homes.
- You will be required to participate in a standby rota.
- You will hold a driving licence.
What can you expect from us:
- Cost of living annual pay review.
- Company pension contributions up to 10% if employees contribute 5%.
- 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
- Enhanced maternity, paternity and adoption pay.
- To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
- Hybrid working for eligible roles.
- Development opportunities to reach your career aspirations.
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.
Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.
Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
Water Field Technician in Northampton employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. As a Water Field Technician based in Milton Keynes, you will enjoy competitive benefits such as a generous pension scheme, extensive holiday allowance, and opportunities for career development, all while contributing to our mission of delivering high-quality water services and driving the UK towards net zero. Join us and be part of a team that values diversity, innovation, and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Water Field Technician in Northampton
✨Tip Number 1
Get to know the company! Research BUUK Infrastructure and their mission towards net zero. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to the water industry and customer service. Think about your past experiences and how they align with the role of a Water Field Technician.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining BUUK Infrastructure and contributing to their mission.
We think you need these skills to ace Water Field Technician in Northampton
Some tips for your application 🫡
Show Your Passion for Water:When you're writing your application, let us know why you're excited about working in the water industry. Share any experiences or projects that highlight your commitment to providing excellent service and ensuring safe drinking water.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your relevant experience, especially in customer-facing roles and any knowledge of health and safety standards. We want to see how you fit into our mission!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and skills.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at BUUK Infrastructure.
How to prepare for a job interview at BUUK Infrastructure
✨Know Your Water Standards
Make sure you brush up on the relevant health and safety standards, especially those related to water quality and compliance. Being able to discuss these confidently will show that you're serious about maintaining the integrity of the network.
✨Show Off Your Customer Service Skills
Since this role involves liaising with developers and customers, prepare examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and how you’ve resolved issues effectively.
✨Familiarise Yourself with the Area
As the role covers specific locations like Dunstable and Luton, it’s a good idea to know the area. Mention any local knowledge you have during the interview, as it shows your commitment and readiness to engage with the community.
✨Prepare for Scenario Questions
Expect questions about how you would handle both planned and unplanned incidents. Think through potential scenarios you might face in the field and how you would approach them, demonstrating your proactive attitude and problem-solving skills.