Debt Collector - Immediate Start in Newcastle upon Tyne

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. GTC, part of the BUUK Infrastructure Group, are looking for Revenue Assurance Metering Agents who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service.

This is a field-based role covering the North and Scotland and will involve overnight stays when required due to the size of area that needs covering.

Purpose of this role:

• Revenue Assurance and Metering Agents will be responsible for investigating BUUK's multi-utility sites across regions in the UK, contributing in a vital role in ensuring BUUK's asset portfolio is accurate.

Your key responsibilities are:

• Reporting of findings back to the office in a timely manner and in accordance with company policies.
• Undertaking accurate Revenue Assurance, Meter Reading of meters, and site visits across defined regions in the UK.
• Ensuring targets are met and continuously maintaining high-quality data.
• Processing field findings and ensuring internal and industry systems are accurately updated, where required.
• Providing accurate quality work within the Team and wider Department.
• Reporting any asset defects or issues to Field Force Team Leader and Operations Team immediately.
• Undertaking all relevant training to be proficient in the role, including internal systems.
• Taking ownership and responsibility for work areas and support the Field Force Team Leader where required.
• Having a strong interest in operational field-based activity.
• Helping to promote and maintain a Safe and Healthy working environment.
• Fulfilling targets and objectives set in accordance with quantity of meter read and Revenue Assurance work and region coverage, within allocated area.
• Good organisational skills and commitment to achieve targets and improve data quality.
• Ability to drive long distances.
• Efficient and accurate with data entry.
• Health & Safety awareness with the ability to identify risks and report.
• Experience with meter reading or revenue assurance work within metering.
• Experience travelling across the country.
• Proficient in the use of Microsoft applications.

Conditions of Employment:

• You will hold a driving licence.
• Cost of living annual pay review.
• Company pension contributions up to 10% if employees contribute 5%.
• 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
• Enhanced maternity, paternity and adoption pay.
• To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
• Hybrid working for eligible roles.
• Development opportunities to reach your career aspirations.

We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. You can also ask us about flexible working options. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.