At a Glance
- Tasks: Maintain and support our Fibre To The Premises network while providing excellent customer service.
- Company: BUUK Infrastructure, a leader in utility innovation for over 30 years.
- Benefits: Competitive pay, pension contributions, 33 days holiday, and full training provided.
- Other info: Dynamic field role with opportunities for growth and development.
- Why this job: Join us to make a real impact on the UK's journey to net zero.
- Qualifications: Enthusiastic attitude, practical experience with tools, and a willingness to learn.
The predicted salary is between 30000 - 30000 £ per year.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best, ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for a Fibre Field Technician who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. This is a field-based role covering Taunton / Bridgewater and surrounding areas. Full training will be provided.
Purpose of this role: Field-based role facilitating the maintenance and incident response for events on the OFNL network.
Your key responsibilities are:
- Perform routine maintenance of telecoms equipment deployed in our Fibre To The Premises (FTTP) network.
- Work for the OFNL wholesale/operational brand and provide support to our Network Operation Centre (NOC) and Field engineering teams.
- Participate in a call out rota to be first responders and carry initial fault diagnosis or maintenance work during out of hours periods including weekends and public holidays.
- Contribute to the successful delivery of OFNL services.
- Day to day maintenance of OFNL's network equipment.
- Site audits against network design standards and specifications.
- Work safely at all times wearing relevant PPE that is supplied.
- Act as an OFNL representative and provide escort for third party access as required.
- Provide remote hands for NOC engineering teams.
- Provide support to field engineers during 2-person activities.
- Create and maintain OFNL documentation as required.
- Attend training courses and keep up to date with relevant technologies.
- Always conduct themselves professionally.
- Demonstrate an enthusiastic and energetic approach and a passion for customer service.
- Communicate both verbally and in writing and form good relationships with staff at other levels within the business.
- Display initiative, make rational and appropriate decisions.
- Follow BU-UK and OFNL procedures proficiently.
- Solve problems and overcome obstacles.
- Achieve targets and assigned outcomes.
- Operate independently and as part of a team.
- Understand and display positive attitudes to work.
- Take on responsibilities, challenges and learn.
- Manage multiple tasks and prioritise work.
Experience/Knowledge:
- Practical experience using hand-held tools.
Abilities/Skills:
- Self-motivated and enthusiastic.
- Desirable: City & Guilds, NRSWA certificate, Safety underground certificate SA002, Duct survey certificate S6.
- Experience in network maintenance tasks, GPON/FTTH technology or telecom environment.
- Use of an OTDR tester and ability to analyse results.
- Able to adapt to changing work practices and environment.
Conditions of Employment:
- You are required to have your criminal records checked through the Disclosure and Barring Service (DBS) due to going into customers' homes.
- You will hold a driving licence.
- You will be required to participate in a standby rota.
What can you expect from us:
- Cost of living annual pay review.
- Company pension contributions up to 10% if employees contribute 5%.
- 33 days holiday.
Trainee Fibre Technician in London employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on fostering a supportive and inclusive work culture that empowers our employees to excel in their roles. As a Network Planning Administrator, you will benefit from numerous growth opportunities within a company dedicated to innovation and sustainability, all while contributing to the UK's journey towards net zero. Our commitment to employee well-being and professional development makes us an exceptional employer in the utilities sector.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Fibre Technician in London
✨Join Networking Forums
Dive into online forums and communities focused on telecommunications and networking! Platforms like Reddit or specialised LinkedIn groups are perfect for connecting with industry pros, getting insights, and even spotting internship opportunities. Engage with the posts and don't hesitate to ask questions!
✨Attend Industry Events
Keep an eye out for networking events and industry meetups related to telecommunications. These gatherings are gold mines for meeting potential mentors and learning about the latest trends. Plus, it’s a chance to chat with recruiters—who knows, you might just land an internship through casual conversation!
✨Showcase Your Passion
Create a mini project or blog showcasing your interest in telecommunications. Share your insights on new technologies, trends, or your own experiments. This personal touch can really set you apart when you’re applying for trainee roles like the one at BUUK Infrastructure!
✨Use Our Platform for Applications
When you're ready to apply, head straight to our website and check out the opportunities with BUUK Infrastructure. Make your application stand out by highlighting your enthusiasm for telecommunications, especially any relevant projects or learning experiences you've had!
We think you need these skills to ace Trainee Fibre Technician in London
Some tips for your application 🫡
Show Off Your Tech Knowledge:In the telecommunications and networking field, it’s crucial to demonstrate your understanding of systems and protocols. Mention any relevant classes, projects, or even personal interests that showcase your tech-savvy nature.
Detail Your Hands-On Experience:If you’ve tinkered with hardware or set up a network at home, be sure to include this in your CV. Trainee roles are about potential, and showing your practical experience can set you apart from the crowd.
Emphasise Your Willingness to Learn:As a trainee, your eagerness to absorb knowledge is key. Make sure your cover letter reflects your motivation and openness to new opportunities in the ever-evolving telecommunications landscape.
Customise Your CV and Cover Letter:Tailor both documents to BUUK Infrastructure and the specifics of the Trainee Fibre Technician role. Mention how you align with their values and contribute to their innovative projects, making it personal and memorable!
How to prepare for a job interview at BUUK Infrastructure
✨Brush Up on Networking Fundamentals
As a trainee in telecommunications and networking, make sure you’ve got a good grasp of the basics like TCP/IP, routing protocols, and network topologies. We might get asked some technical questions that relate directly to these topics, so knowing your stuff can really set you apart.
✨Showcase Your Problem-Solving Skills
Expect scenarios where you'll need to troubleshoot network issues. Prepare to discuss how you'd handle various situations—this could involve anything from connectivity problems to configuration errors. Real-world examples from your studies or projects can make your answers pop!
✨Engage with Current Technologies
Stay updated on the latest trends in telecommunications, like 5G and IoT technologies. Companies like BUUK Infrastructure appreciate candidates who can reflect on these advancements and discuss their implications. It shows us that you’re truly invested in the field and ready to learn!
✨Express Your Eagerness to Learn
As a trainee, your attitude towards learning is just as important as your technical skills. Be ready to discuss what you hope to gain from the role at BUUK Infrastructure and how you plan to develop your abilities during your time there. We want to see that hunger to grow!
