At a Glance
- Tasks: Support the water asset team and ensure high-quality drinking water for customers.
- Company: Dynamic water services company committed to quality and customer satisfaction.
- Benefits: Competitive salary, generous holiday, pension contributions, and career development opportunities.
- Other info: Join a diverse team with a focus on equity and inclusion.
- Why this job: Make a real difference in your community while building a rewarding career.
- Qualifications: Experience in the water industry and strong customer service skills required.
The predicted salary is between 36517 - 36517 £ per year.
Job Location: Field, Crawley
Salary: £36,517
Contract type: Permanent
Posting End Date: 30/06/2026
Purpose of this role
To provide field support to the water asset team, by ensuring our water network is constructed and installed to a high standard, that our customers have wholesome drinking water and that the network is robust for the future.
Your Key Responsibilities
- Act as the escalation point to liaise with developers, customers and contractors.
- Engage with site stakeholders during both planned and unplanned incidents.
- Ensure that the quality and integrity of the network is maintained as part of a structured audit strategy.
- Audit and assess construction activities related to IWNL water mains.
- When on customer site through diagnostics or observation ensure compliance to relevant legislation surrounding the activity.
- Ensure that all assets comply with the technical and regulatory standards as detailed by IWNL.
- Undertake water sampling following an outage, in accordance with DWTS UKAS 17025 standard.
- Attend meetings with site and construction personnel.
- Complete internal and external pressure and flow readings.
- Any other tasks required by line manager.
Qualifications
- SHEA Water.
- CSCS or equivalent.
Experience / Knowledge
- Experience working within the water industry.
- Experience in a customer facing role.
- Knowledge of relevant health and safety standards and policies.
Abilities / Skills
- Positive and proactive attitude.
- Excellent communication and interpersonal skills.
- Excellent customer service skills.
Desirable
- National water Hygiene.
- Confined spaces.
- Network / leakage qualification.
Conditions of Employment
- Criminal records checked through the Disclosure and Barring Service (DBS) due to working in customers’ homes.
- Participation in a standby rota.
- Hold a driving licence.
What Can You Expect From Us
- Cost of living annual pay review.
- Company pension contributions up to 10% if employees contribute 5%.
- 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
- Enhanced maternity, paternity and adoption pay.
- Referral payment of £1000 each time you successfully refer someone (net of tax).
- Hybrid working for eligible roles.
- Development opportunities to reach your career aspirations.
We are proud to be an equal opportunity employer and advocate for equity, diversity and inclusion.
Water Field Technician (Surrey) in Hampshire employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on fostering a supportive and inclusive work culture that empowers our employees to excel in their roles. As a Network Planning Administrator, you will benefit from numerous growth opportunities within a company dedicated to innovation and sustainability, all while contributing to the UK's journey towards net zero. Our commitment to employee well-being and professional development makes us an exceptional employer in the utilities sector.
