At a Glance
- Tasks: Maintain and repair fibre networks while providing excellent customer service.
- Company: BUUK Infrastructure, a leader in utility innovation for over 30 years.
- Benefits: Supportive environment, career growth, and commitment to diversity.
- Other info: Field-based role covering Scotland and the North of England.
- Why this job: Join us in driving the UK towards net zero and making a real impact.
- Qualifications: CSCS card, experience with FTTH networks, and fibre splicing skills.
The predicted salary is between 30000 - 40000 £ per year.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for a Fibre Field Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. We are ideally looking for someone based in Edinburgh. This is a field-based role covering Scotland and the North of England.
Purpose of this role: Field-based role facilitating the maintenance and incident response for events on the OFNL network.
Your key responsibilities are:
- The Fibre Field Engineer's primary role is to maintain and perform repair OFNL's active and passive network.
- This position will also require participation in a call-out rota attending faults or maintenance work during out of hours periods including weekends and public holidays.
- Provide on-site support for both Assure and Provide team functions in the Network Operations Centre.
- Ensuring that all work is undertaken to a high standard of safety and technical quality by following all appropriate generic and specific method statements, work procedures and safety instructions.
- Attend broadband, telephone, and TV reception service faults in customer premises.
- Act as first responder to OFNL incidents in your region.
- Diagnosing on-site faults to identify root cause and implementing the desired fix in accordance to the Service Level Agreement.
- Perform periodic maintenance of network assets as required.
- Work safely at all times wearing relevant PPE that is supplied.
- Complete all relevant paperwork accurately to the desired standard and return within the communicated timeframe.
- Optic Fibre repair - Customer facing singleton working in customers' premises, homes, offices, schools etc and off-site in the Openreach underground access network (confined spaces).
Qualifications: CSCS card.
Experience/Knowledge: Experience of FTTH networks. Fibre Splicing. Use of an OTDR tester and an ability to analyse results.
Abilities/Skills: Self-motivated and enthusiastic.
Fibre Engineer in Fife employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our Fibre Engineers to excel in their roles. Based in Edinburgh, you will have the opportunity to contribute to our mission of driving innovation towards net zero while enjoying comprehensive employee growth opportunities and a commitment to safety and quality in all aspects of your work. Join us and be part of a team that values your individuality and fosters a sense of pride in delivering excellent service across Scotland and the North of England.
StudySmarter Expert Advice🤫
We think this is how you could land Fibre Engineer in Fife
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend local meetups or events related to fibre engineering. You never know who might have a lead on a job or can give you insider info about BUUK Infrastructure.
✨Tip Number 2
Show off your skills! If you’ve got experience with FTTH networks or fibre splicing, make sure to highlight that in conversations. Bring it up when chatting with potential employers or during interviews to demonstrate your expertise.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or call can show your enthusiasm and keep you on their radar. It’s all about making that personal connection!
✨Tip Number 4
Prepare for the unexpected! Since this role involves being a first responder to incidents, think about how you’d handle various scenarios. Practising your problem-solving skills will help you shine during interviews and show you’re ready for anything.
We think you need these skills to ace Fibre Engineer in Fife
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fibre Engineer role. Highlight your experience with FTTH networks and fibre splicing, as well as any relevant qualifications like your CSCS card. We want to see how your skills match our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at BUUK Infrastructure and how you can contribute to our mission of achieving net zero. Keep it friendly and professional!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've diagnosed and fixed faults in the past. We love seeing how you tackle challenges, especially in customer-facing situations!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BUUK Infrastructure
✨Know Your Fibre Basics
Make sure you brush up on your knowledge of FTTH networks and fibre splicing techniques. Being able to discuss these topics confidently will show that you're not just familiar with the technical aspects, but also passionate about the role.
✨Safety First!
Since safety is a big part of the job, be prepared to talk about your experience with safety protocols and PPE usage. Share specific examples of how you've prioritised safety in previous roles, as this will demonstrate your commitment to maintaining high standards.
✨Customer Service Matters
As a Fibre Field Engineer, you'll be interacting with customers regularly. Think of instances where you've provided excellent customer service or resolved issues effectively. Highlighting these experiences will show that you understand the importance of customer loyalty and satisfaction.
✨Be Ready for Problem-Solving
Prepare for scenario-based questions where you might need to diagnose faults or respond to incidents. Practise explaining your thought process and how you would approach troubleshooting in real-time situations. This will showcase your analytical skills and ability to think on your feet.
