At a Glance
- Tasks: Support the Transport team with vehicle administration and excellent customer service.
- Company: BUUK Infrastructure, a leader in utility innovation for a sustainable future.
- Benefits: Competitive pay, generous holiday, pension contributions, and referral bonuses.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Join a supportive team dedicated to making a positive impact on the environment.
- Qualifications: GCSE Maths and English, customer service experience, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best, ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for a Support Services Officer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. Working hours for this role alternate weekly between Mon-Fri 08:00 - 16:30 and 08:30 - 17:00. This role is based in our Woolpit office 5 days a week.
Purpose of this role:
- Day to day support for the Support Services Transport team.
Your key responsibilities are:
- Ensure a quality service provided to the business, including excellent customer service and attention to detail.
- Receiving and dealing with incoming telephone calls.
- Administration of company vehicles for BUUK, including logging and confirming accidents, repairs, maintenance, fees, tolls, MOTs, services, RFLs.
- Administration of fuel cards.
- Assist in keeping all vehicles compliant within legal/statutory requirements.
- Processing of new vehicle orders.
- Completing P46 submissions for company car drivers.
- Analysing and completing reconciliations for data.
- Ensuring the accuracy of the transport database.
- Processing purchase invoices and dealing with queries including working with finance to ensure payments are processed.
- Updating the Fleet system with analysis data.
- Commitment to promoting a positive safety culture within the team and overall business, maintaining a safe and healthy working environment.
- Visiting sites quarterly to meet the drivers and check their vans.
- Visiting other UK locations as required to monitor and review ongoing activities.
- Any other duties as deemed appropriate by the management team.
- Ensure behaviours are aligned to our company core values and culture.
- Ensuring the office environment is in keeping with that of a Great Place to Work.
- Maintaining integrity and honesty, being fair and consistent to gain the trust of all stakeholders.
- Adopt a can-do attitude, to support the development of the transport team and your colleagues.
- Creating a helpful and informative working environment.
- Maintain a respectful, considerate, and professional attitude to your colleagues and all employees within BUUK at all times.
Qualifications:
- GCSE Maths and English.
Experience/Knowledge:
- Telephone call handling.
- Customer service experience.
- Completion of admin tasks.
- Excellent communicator.
- Able to work to tight deadlines and manage own workload.
- Positive manner and operates with a can-do attitude.
Abilities/Skills:
- Excellent verbal communication skills.
- Desirable: Ability to use Microsoft Excel.
- Proficient in Excel.
- Financial understanding.
What can you expect from us:
- Cost of living annual pay review.
- Company pension contributions up to 10% if employees contribute 5%.
- 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
- Enhanced maternity, paternity and adoption pay.
- Referral payment of £1000 (net of tax) for successful referrals.
- Development opportunities to reach your career aspirations.
- BUUK has an award-winning culture.
- We care about your wellbeing and safety as we all deserve the right to go home safe, every day.
- We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.
Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.
Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
Fleet Administrator in Edinburgh employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment that fosters personal and professional growth. Our Woolpit office is not only a hub for innovation in the utility sector but also a place where employees are valued and encouraged to thrive, with benefits such as generous holiday allowances, pension contributions, and development opportunities. Join us in our mission to drive positive change towards net zero while enjoying a culture that prioritises wellbeing and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Administrator in Edinburgh
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like BUUK Infrastructure and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at BUUK Infrastructure!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like BUUK Infrastructure keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Fleet Administrator in Edinburgh
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to BUUK Infrastructure:This is your chance to really connect with the team at BUUK Infrastructure. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at BUUK Infrastructure
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with BUUK Infrastructure.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show BUUK Infrastructure that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at BUUK Infrastructure. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
