At a Glance
- Tasks: Maintain and repair fibre networks while providing excellent customer service.
- Company: BUUK Infrastructure, a leader in utility innovation for a sustainable future.
- Benefits: Annual pay review, pension contributions, and 33 days holiday.
- Other info: Dynamic field role with opportunities for growth and development.
- Why this job: Join us to make a real impact on the UK's journey to net zero.
- Qualifications: Experience with FTTH networks and fibre splicing; CSCS card required.
The predicted salary is between 30000 - 40000 € per year.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for a Fibre Field Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. We are ideally looking for someone based in Edinburgh. This is a field-based role covering Scotland and the North of England.
Purpose of this role: Field-based role facilitating the maintenance and incident response for events on the OFNL network.
Your key responsibilities are:
- The Fibre Field Engineer's primary role is to maintain and perform repair OFNL's active and passive network.
- This position will also require participation in a call-out rota attending faults or maintenance work during out of hours periods including weekends and public holidays.
- Provide on-site support for both Assure and Provide team functions in the Network Operations Centre.
- Ensuring that all work is undertaken to a high standard of safety and technical quality by following all appropriate generic and specific method statements, work procedures and safety instructions.
- Attend broadband, telephone, and TV reception service faults in customer premises.
- Act as first responder to OFNL incidents in your region.
- Diagnosing on-site faults to identify root cause and implementing the desired fix in accordance to the Service Level Agreement.
- Perform periodic maintenance of network assets as required.
- Work safely at all times wearing relevant PPE that is supplied.
- Complete all relevant paperwork accurately to the desired standard and return within the communicated timeframe.
- Optic Fibre repair - Customer facing singleton working in customers' premises, homes, offices, schools etc and off-site in the Openreach underground access network (confined spaces).
Qualifications:
- CSCS card.
Experience/Knowledge:
- Experience of FTTH networks.
- Fibre Splicing.
- Use of an OTDR tester and an ability to analyse results.
Abilities/Skills:
- Self-motivated and enthusiastic.
- Desirable City & Guilds.
- NRSWA certificate.
- Safety underground certificate SA002.
- Duct survey certificate S6.
- GPON experience.
- Hands-on experience in installation and commissioning of telecommunication equipment.
- Able to adapt to changing work practices and environment.
Conditions of Employment:
- You are required to have your criminal records checked through the Disclosure and Barring Service (DBS) due to going into customers' homes.
- You will be required to participate in a standby rota.
- You will hold a driving licence.
What can you expect from us:
- Cost of living annual pay review.
- Company pension contributions up to 10% if employees contribute 5%.
- 33 days holiday.
Fibre Engineer in Dunfermline employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on being an exceptional employer, fostering a supportive and inclusive work culture that empowers our Fibre Engineers to excel in their roles. Based in Edinburgh, our team enjoys competitive benefits such as a generous pension scheme, annual pay reviews, and 33 days of holiday, all while contributing to our mission of driving innovation towards a net-zero future. With ample opportunities for professional growth and a commitment to employee well-being, joining us means becoming part of a forward-thinking company dedicated to making a meaningful impact in the utility sector.
StudySmarter Expert Advice🤫
We think this is how you could land Fibre Engineer in Dunfermline
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend local events or join online forums related to fibre engineering. You never know who might have a lead on a job or can offer you some insider tips.
✨Tip Number 2
Don’t just apply for jobs; make your application stand out! Tailor your approach by researching BUUK Infrastructure and mentioning how your skills align with their mission. Show them you’re not just another applicant but someone who genuinely wants to contribute to their vision.
✨Tip Number 3
Prepare for interviews like it’s a big match day! Brush up on your technical knowledge about FTTH networks and be ready to discuss your hands-on experience. Practice common interview questions and think of examples that showcase your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the team at BUUK Infrastructure. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Fibre Engineer in Dunfermline
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fibre Engineer role. Highlight your experience with FTTH networks and any relevant qualifications like your CSCS card. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at BUUK Infrastructure and how you can contribute to our mission. Keep it concise but engaging!
Showcase Your Technical Skills:Don’t forget to mention your hands-on experience with fibre splicing and using an OTDR tester. We love seeing candidates who can demonstrate their technical know-how, so be specific about your skills and experiences.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BUUK Infrastructure
✨Know Your Fibre Basics
Make sure you brush up on your knowledge of FTTH networks and fibre splicing techniques. Being able to discuss these topics confidently will show that you're not just familiar with the technical aspects but also passionate about the role.
✨Safety First!
Since safety is a big part of the job, be prepared to talk about your experience with safety protocols and PPE usage. Highlight any relevant certifications like the NRSWA or safety underground certificate, as this will demonstrate your commitment to working safely in the field.
✨Customer Service Mindset
As a Fibre Field Engineer, you'll be interacting with customers regularly. Think of examples where you've provided excellent customer service or resolved issues effectively. This will help you convey your ability to maintain customer loyalty and satisfaction.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like diagnosing faults or handling emergency repairs. Practise how you would approach these scenarios, focusing on your problem-solving skills and ability to work under pressure.
