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- Tasks: Provide exceptional customer service and support to our clients.
- Company: BUUK Infrastructure, a leader in utility innovation for a sustainable future.
- Benefits: Inclusive workplace, career development opportunities, and a supportive team environment.
- Why this job: Join us in making a real difference towards a net zero future.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Be part of a dynamic team committed to positive change.
The predicted salary is between 28800 - 43200 £ per year.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.
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Customer Service Advisor employer: BUUK Infrastructure
Contact Detail:
BUUK Infrastructure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Research BUUK Infrastructure and its mission to understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their journey towards net zero.
✨Tip Number 2
Practice common customer service scenarios before your interview. We all know that being a Customer Service Advisor means handling tricky situations, so being prepared will give you the confidence to shine.
✨Tip Number 3
Network with current or former employees on platforms like LinkedIn. They can provide insider tips about the company culture and what it takes to succeed at BUUK Infrastructure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for and can help you tailor your application to show us why you’re the perfect fit!
Show Your Personality: We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. Share your experiences and how they relate to the role – it helps us see how you’d fit into our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your key points stand out – we want to see your skills and enthusiasm without wading through fluff!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at BUUK Infrastructure
✨Know the Company Inside Out
Before your interview, make sure you research BUUK Infrastructure thoroughly. Understand their vision for net zero and how they’ve been a driving force in the utility sector for over 30 years. This knowledge will help you align your answers with their goals and show that you're genuinely interested in being part of their mission.
✨Showcase Your Customer Service Skills
As a Customer Service Advisor, your ability to handle customer queries effectively is crucial. Prepare examples from your past experiences where you successfully resolved issues or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Teamwork and Support
BUUK Infrastructure values a supportive environment, so be ready to discuss how you work well in teams. Share instances where you collaborated with colleagues to achieve a common goal or supported someone in need. This will demonstrate that you fit into their culture of enabling people to be their best.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the company’s future initiatives towards net zero or how they support employee development. This shows your enthusiasm for the role and helps you gauge if the company aligns with your career aspirations.
