At a Glance
- Tasks: Join a dynamic team to manage billing and collections efficiently.
- Company: BUUK Infrastructure, a leader in utility innovation for a sustainable future.
- Benefits: Competitive pay, generous holiday, pension contributions, and hybrid working options.
- Other info: Award-winning culture focused on wellbeing, diversity, and career development.
- Why this job: Make a real impact while helping customers and driving business growth.
- Qualifications: A-level standard with experience in high-volume invoicing and customer service.
The predicted salary is between 28800 - 43200 € per year.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best, ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for a Credit Controller (12 months fixed term) who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service.
Purpose of this role
To be part of a dynamic team responsible for the efficient billing and collection of invoices in a fast-growing group of companies.
Your key responsibilities are:
- Raise sales invoices and credit notes.
- Ensure quotation details meet audit requirements prior to billing.
- Ensure credit and collection policy and procedures are followed.
- Liaise with both customers and the sales team.
- Progress payments due and chase overdue accounts via email, letter, and telephone.
- Facilitate responses to customer invoice queries, ensuring high levels of customer service and quick response times.
- Process bank receipts and allocate payments.
- Any other duties as required by the Credit Control Manager.
Qualifications
A-level standard.
Experience/Knowledge
- Experience of working in a high volume & invoice value environment.
- Experience of working in a customer services environment.
Abilities/Skills
- Excellent communication skills.
- Great attention to detail and ability to manage a varied workload.
Desirable
- Experience in a credit control / sales ledger role.
- Ability to use Microsoft Office programmes or equivalent.
- Experience of using AX2012 or D365 finance systems.
What can you expect from us:
- Cost of living annual pay review.
- Company pension contributions up to 10% if employees contribute 5%.
- 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
- Enhanced maternity, paternity and adoption pay.
- To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
- Hybrid working for eligible roles.
- Development opportunities to reach your career aspirations.
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.
Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.
Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
Credit Controller employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on fostering a supportive and inclusive work environment that empowers our employees to excel. As a Credit Controller, you will benefit from competitive pay, generous holiday allowances, and a commitment to your professional development, all while contributing to our mission of driving innovation towards a net-zero future. Our award-winning culture prioritises wellbeing and safety, making BUUK an exceptional place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at BUUK Infrastructure or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching BUUK's mission and values. Show us that you’re not just looking for any job, but that you genuinely want to be part of our journey towards net zero and customer loyalty.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to liaise with customers and the sales team. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team at BUUK Infrastructure.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Credit Controller role. Highlight any relevant experience in billing, collections, or customer service to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join BUUK Infrastructure and how your background aligns with our mission. Keep it concise but engaging!
Show Off Your Attention to Detail:As a Credit Controller, attention to detail is key. Make sure your application is free from typos and errors. This shows us you take pride in your work and understand the importance of accuracy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at BUUK Infrastructure
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and payments, so brush up on your financial knowledge. Familiarise yourself with common terms and processes related to billing and collections. This will help you speak confidently about your experience and how you can contribute to the team.
✨Showcase Your Customer Service Skills
Since this role involves liaising with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you resolved issues or improved customer satisfaction. Highlighting your communication skills will show that you can maintain high levels of service.
✨Demonstrate Attention to Detail
In credit control, accuracy is key. Be ready to talk about how you ensure precision in your work, especially when raising invoices or processing payments. You might want to share a story where your attention to detail made a significant difference in your previous roles.
✨Familiarise Yourself with Relevant Software
If you have experience with AX2012 or D365 finance systems, make sure to mention it. If not, do a bit of research on these platforms. Showing that you're proactive about learning new software can set you apart from other candidates and demonstrate your commitment to the role.
