Fleet Administrator in Chesterfield

Fleet Administrator in Chesterfield

Chesterfield Full-Time 25000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Transport team with vehicle administration and excellent customer service.
  • Company: BUUK Infrastructure, a leader in utility services committed to net zero.
  • Benefits: Competitive pay, generous holiday, pension contributions, and referral bonuses.
  • Other info: Flexible working options and a commitment to diversity and inclusion.
  • Why this job: Join a supportive team making a real impact on sustainability and customer loyalty.
  • Qualifications: GCSE Maths and English, customer service experience, and strong communication skills.

The predicted salary is between 25000 - 30000 £ per year.

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best, ensuring they feel proud to be themselves and part of BUUK Infrastructure.

We are looking for a Support Services Officer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. Working hours for this role alternate weekly between Mon-Fri 08:00 - 16:30 and 08:30 - 17:00. This role is based in our Woolpit office 5 days a week.

Purpose of this role:

  • Day to day support for the Support Services Transport team.

Your key responsibilities are:

  • Ensure a quality service provided to the business, including excellent customer service and attention to detail.
  • Receiving and dealing with incoming telephone calls.
  • Administration of company vehicles for BUUK, including logging and confirming accidents, repairs, maintenance, fees, tolls, MOTs, services, RFLs.
  • Administration of fuel cards.
  • Assist in keeping all vehicles compliant within legal/statutory requirements.
  • Processing of new vehicle orders.
  • Completing P46 submissions for company car drivers.
  • Analysing and completing reconciliations for data.
  • Ensuring the accuracy of the transport database.
  • Processing purchase invoices and dealing with queries including working with finance to ensure payments are processed.
  • Updating the Fleet system with analysis data.
  • Commitment to promoting a positive safety culture within the team and overall business, maintaining a safe and healthy working environment.
  • Visiting sites quarterly to meet the drivers and check their vans.
  • Visiting other UK locations as required to monitor and review ongoing activities.
  • Any other duties as deemed appropriate by the management team.
  • Ensure behaviours are aligned to our company core values and culture.
  • Ensuring the office environment is in keeping with that of a Great Place to Work.
  • Maintaining integrity and honesty, being fair and consistent to gain the trust of all stakeholders.
  • Adopt a can-do attitude, to support the development of the transport team and your colleagues.
  • Creating a helpful and informative working environment.
  • Maintain a respectful, considerate, and professional attitude to your colleagues and all employees within BUUK at all times.

Qualifications:

  • GCSE Maths and English.

Experience/Knowledge:

  • Telephone call handling.
  • Customer service experience.
  • Completion of admin tasks.
  • Excellent communicator.
  • Able to work to tight deadlines and manage own workload.
  • Positive manner and operates with a can-do attitude.

Abilities/Skills:

  • Excellent verbal communication skills.
  • Desirable: Ability to use Microsoft Excel.
  • Proficient in Excel.
  • Financial understanding.

What can you expect from us:

  • Cost of living annual pay review.
  • Company pension contributions up to 10% if employees contribute 5%.
  • 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
  • Enhanced maternity, paternity and adoption pay.
  • Referral payment of £1000 (net of tax) for successful referrals.
  • Development opportunities to reach your career aspirations.
  • BUUK has an award-winning culture.
  • We care about your wellbeing and safety as we all deserve the right to go home safe, every day.
  • We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.

Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.

Fleet Administrator in Chesterfield employer: BUUK Infrastructure

At BUUK Infrastructure, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment that fosters personal and professional growth. Our Woolpit office is not only a hub for innovation in the utility sector but also a place where employees are valued and encouraged to thrive, with benefits such as generous holiday allowances, pension contributions, and development opportunities. Join us in our mission to drive positive change towards net zero while enjoying a culture that prioritises wellbeing and teamwork.
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Contact Detail:

BUUK Infrastructure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Fleet Administrator in Chesterfield

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on BUUK Infrastructure. Understand their mission towards net zero and how they value customer loyalty. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about examples from your past experiences that highlight your skills in handling calls, managing workloads, and maintaining attention to detail. We want you to shine!

✨Tip Number 3

Show off your can-do attitude! During the interview, make sure to express your willingness to learn and adapt. BUUK is looking for someone who can contribute positively to their culture, so let them know you're ready to support the team and tackle challenges head-on.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Fleet Administrator in Chesterfield

Customer Service
Attention to Detail
Telephone Call Handling
Administration Skills
Data Analysis
Microsoft Excel
Financial Understanding
Communication Skills
Time Management
Problem-Solving Skills
Team Collaboration
Positive Attitude
Compliance Knowledge
Integrity and Honesty

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Fleet Administrator role. We want to see how you can contribute to our mission at BUUK Infrastructure!

Show Off Your Customer Service Skills: Since this role involves a lot of customer interaction, don’t forget to showcase your customer service experience. Share specific examples of how you've provided excellent service in the past – we love hearing about real-life situations!

Be Detail-Oriented: Attention to detail is key for this position. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our team at BUUK!

How to prepare for a job interview at BUUK Infrastructure

✨Know Your Stuff

Before the interview, make sure you understand BUUK Infrastructure's mission and values. Familiarise yourself with their commitment to customer service and safety culture. This will help you align your answers with what they’re looking for.

✨Show Off Your Skills

Be ready to discuss your experience with telephone call handling and customer service. Prepare specific examples of how you've provided excellent service in the past, as this role heavily relies on those skills.

✨Excel at Excel

Since proficiency in Microsoft Excel is desirable, brush up on your skills. Be prepared to talk about how you've used Excel in previous roles, especially for data analysis or financial tasks, as this will demonstrate your capability to manage the transport database.

✨Bring a Can-Do Attitude

BUUK values a positive and proactive approach. During the interview, showcase your can-do attitude by discussing how you've tackled challenges in the past and how you can contribute to creating a supportive work environment.

Fleet Administrator in Chesterfield
BUUK Infrastructure
Location: Chesterfield

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