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- Tasks: Assist with customer service tasks and maintain accurate records in a dynamic environment.
- Company: Leading utility provider in Cardiff with a focus on inclusivity.
- Benefits: Gain valuable skills, receive mentorship, and enjoy a supportive work culture.
- Why this job: Kickstart your career in the energy sector while learning and growing every day.
- Qualifications: Enthusiasm to learn and strong communication skills are essential.
- Other info: 12 to 24-month apprenticeship with excellent development opportunities.
The predicted salary is between 800 - 1120 £ per month.
A leading utility provider in Cardiff is seeking a passionate Apprentice - Customer Services to join their team. This role offers a unique opportunity to develop skills in the energy and utility industries over a 12 to 24-month apprenticeship.
Responsibilities include:
- Assisting with customer service tasks
- Data entry
- Maintaining accurate customer records
Candidates should demonstrate enthusiasm to learn and effective communication skills. This position provides an inclusive work culture with development opportunities.
Retail Customer Services Apprentice – Hybrid Role in Cardiff employer: BUUK Infrastructure
Contact Detail:
BUUK Infrastructure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Services Apprentice – Hybrid Role in Cardiff
✨Tip Number 1
Get to know the company! Research their values and mission, especially in the energy and utility sectors. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with friends or family. The more comfortable you are, the better you'll shine in interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Retail Customer Services Apprentice – Hybrid Role in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our team and learning in the energy and utility industries.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. We love seeing how your background aligns with the responsibilities of the Retail Customer Services Apprentice role!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that make it easy for us to see your communication skills in action. Avoid jargon and keep it simple!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at BUUK Infrastructure
✨Know Your Stuff
Before the interview, make sure you research the utility provider and understand their services. Familiarise yourself with the energy sector and current trends. This will show your enthusiasm to learn and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since effective communication is key for this role, practice articulating your thoughts clearly. You could even do a mock interview with a friend or family member. Focus on being concise and friendly, as this will reflect your ability to connect with customers.
✨Prepare for Common Questions
Think about potential questions related to customer service scenarios. For example, how would you handle a difficult customer? Prepare specific examples from your past experiences that demonstrate your problem-solving skills and willingness to learn.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
