BUUK Infrastructure invites applications for a Customer Insight Executive to drive the voice of the customer program, collecting insights from surveys, forums, and interviews. You will design and evolve surveys across BUUK brands, collaborating with CX Analysts for actionable outcomes and improved customer journeys.
You will gather feedback from various channels, ensuring data collection is comprehensive and aligned with business needs, while maintaining brand guidelines and encouraging
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Voice of the Customer Specialist in Bury employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on being an excellent employer, offering a supportive culture that prioritises employee wellbeing and safety. With competitive benefits such as a generous pension scheme, extensive holiday allowance, and opportunities for professional development, we empower our Compliance Officers to thrive in their roles while contributing to our mission of delivering exceptional service. Our commitment to equity, diversity, and inclusion ensures that every team member feels valued and respected, making BUUK a truly rewarding place to work.
