BUUK Infrastructure is seeking a Customer Insight Executive to support our voice of the customer programme. You will design surveys, gather feedback through surveys, forums and interviews, and work with CX Analysts to turn insights into action across BUUK brands.
This role focuses on data collection of transactional activity, developing survey questions, and ensuring campaigns align with brand guidelines. GCSE Maths and English are required, and you will bring excellent attention to detail and
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Voice of the Customer Specialist (Hybrid) in Bury St Edmunds employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on being an excellent employer, offering a supportive culture that prioritises employee wellbeing and safety. With competitive benefits such as a generous pension scheme, extensive holiday allowance, and opportunities for professional development, we empower our Compliance Officers to thrive in their roles while contributing to our mission of delivering exceptional service. Our commitment to equity, diversity, and inclusion ensures that every team member feels valued and respected, making BUUK a truly rewarding place to work.
