BUUK Infrastructure is seeking a Customer Experience Analyst to translate customer insight into actionable improvements across the BUUK group. You will partner with stakeholders, analyse feedback and journey data, and lead journey-mapping activities to drive customer-centric change.
You will run workshops, communicate findings to senior leaders, and ensure improvements are evidence-based while delivering measurable benefits. Hybrid working and development opportunities are offered.
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Customer Experience Analyst: Journey Insights in Bury St Edmunds employer: BUUK Infrastructure
At BUUK Infrastructure, we pride ourselves on being an excellent employer, offering a supportive culture that prioritises employee wellbeing and safety. With competitive benefits such as a generous pension scheme, extensive holiday allowance, and opportunities for professional development, we empower our Compliance Officers to thrive in their roles while contributing to our mission of delivering exceptional service. Our commitment to equity, diversity, and inclusion ensures that every team member feels valued and respected, making BUUK a truly rewarding place to work.
