Electricity Data Coordinator (12 Months Fixed Term) in Woolpit

• Electricity Data Coordinator (12 Months Fixed Term)
• Posting End Date: 17/07/2026
• Purpose of this role

To provide administrative support to UMSO and MPAN department.

• Your key responsibilities
• Coordinating projects by engaging with customers, internally and externally, to ensure projects are progressed efficiently and within agreed timescales.
• Work of a clerical, administrative nature with technical and industry content based in a hybrid working environment.
• General administration, including managing mailboxes to ensure requests are logged and enquiries are responded to within timescales.
• Understand and follow industry requirements.
• Create purchase orders.
• Assist the team with issuing requests within SLA (Service Level Agreement).
• Maintain good level of performance and productivity.
• Process quotation requests to ensure the customers requirement is accurately actioned and issued within SLA.
• Assist the team with generating MPANS (Metering Point Administration Number) and Data Flows in line with company procedures.
• Assist the team with application of Unmetered Supply Certificates, including inventory changes and change of ownership.
• Liaise with customers and GTC departments to resolve queries and elevate when required.
• Any other duties as required by the Electricity Data Manager / Electricity Data Team Leader.
• Demonstrate GTC company values.

Experience / Knowledge

• Office experience.
• Customer service.
• Abilities / Skills
• IT literacy with proficiency in MS Word, Excel and Power Point.
• Highly organised.
• Ability to manage workload and ensure deadlines are met.
• Resilient.
• Attention to detail.
• Remains calm under pressure.
• Excellent communication skills – verbal, written and numerate.
• A good and consistent telephone manner is required.

Desirable

• NVQ Level 2 business and administration or equivalent.
• GIS, LOCUS, Data Flow Web, ECOES knowledge.
• Industry experience.

Benefits

• Cost of living annual pay review.
• Company pension contributions up to 10% if employees contribute 5%.
• 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
• Enhanced maternity, paternity and adoption pay.
• To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
• Hybrid working for eligible roles.
• Development opportunities to reach your career aspirations.

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