Customer-Focused IT Service Desk Analyst in Woolpit

Customer-Focused IT Service Desk Analyst in Woolpit

Woolpit Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch IT support and ensure smooth operations for our customers.
  • Company: Join BUUK Infrastructure Limited, a leader in IT services with a customer-first approach.
  • Benefits: Enjoy competitive pay, flexible working hours, and opportunities for growth.
  • Other info: Dynamic team environment with plenty of chances to learn and advance your career.
  • Why this job: Be the hero who keeps our tech running smoothly and helps others succeed.
  • Qualifications: Experience in IT service desks and strong knowledge of Windows/AD/Exchange required.

The predicted salary is between 25000 - 35000 Β£ per year.

BUUK Infrastructure Limited is seeking an ICT Service Desk Analyst to support fast, accurate and secure IT services that keep the business running.

You will deliver excellent customer service via phone, email and the ITSM system, and contribute to high service levels in a front-of-house role.

The role requires experience in IT service desk environments, strong Windows/AD/Exchange knowledge, and ITIL/ITSM familiarity.

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Customer-Focused IT Service Desk Analyst in Woolpit employer: Buuk Infrastructure Limited

Buuk Infrastructure Limited is an exceptional employer, offering a dynamic work culture that prioritises employee development and career progression. Located in Taunton, the company provides a supportive environment where Fibre Field Technicians can thrive, with access to ongoing training and opportunities to enhance their skills while contributing to a vital FTTP network that serves the community.

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Contact Details:

Buuk Infrastructure Limited Recruitment Team

We think you need these skills to ace Customer-Focused IT Service Desk Analyst in Woolpit

Customer Service
IT Service Desk Experience
Windows Knowledge
Active Directory (AD) Knowledge
Exchange Knowledge
ITIL Familiarity
ITSM Familiarity