At a Glance
- Tasks: Transform customer insights into actionable improvements and enhance customer journeys.
- Company: BUUK Infrastructure, a forward-thinking company focused on customer experience.
- Benefits: Hybrid working, professional development, and opportunities for career growth.
- Other info: Collaborative environment with a focus on innovation and teamwork.
- Why this job: Make a real difference in customer loyalty and drive impactful changes.
- Qualifications: Experience in customer journey mapping and strong analytical skills.
The predicted salary is between 60750 - 74250 £ per year.
BUUK Infrastructure is seeking a Customer Journey Specialist to translate customer insight into actionable improvements across the business.
You will partner with units across BUUK to map end-to-end journeys, analyse feedback and reports, and drive customer-centric decision making.
You will lead workshops, co-design improvements, and measure outcomes to enhance customer loyalty and growth. Hybrid working and development opportunities are offered.
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Customer Journey & Insights Architect employer: Buuk Infrastructure Limited
Buuk Infrastructure Limited is an exceptional employer, offering a dynamic work culture that prioritises employee development and career progression. Located in Taunton, the company provides a supportive environment where Fibre Field Technicians can thrive, with access to ongoing training and opportunities to enhance their skills while contributing to a vital FTTP network that serves the community.
Contact Details:
Buuk Infrastructure Limited Recruitment Team
