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- Tasks: Engage with customers, provide product recommendations, and process sales in a vibrant showroom.
- Company: Join Button & Sprung, a passionate furniture retailer dedicated to enhancing the bed-buying experience.
- Benefits: Enjoy 20 days holiday, birthday off, staff discounts, and a workplace pension scheme.
- Why this job: Be part of a team that values customer experience and quality products in a fun environment.
- Qualifications: Strong communication skills, customer-focused attitude, and a passion for helping others.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a passionate and experienced Showroom Sales Assistant to join a soon-to-open Button & Sprung retail showroom in Chiswick, which is the second showroom that we have opened since launching in 2014. We sell quality, made-to-order beds and mattresses, which are exclusively designed by us and made in the UK and Europe. Our mission is to Make Bed Buying Better - to provide the best experience for our customers of buying a high quality, fairly priced bed and mattress in the UK.
You can play a big part in delivering brilliant service to our customers. Ensure every visitor or caller to our showroom loves their interactions with Button & Sprung (from initial enquiry to choosing to buy a Button & Sprung bed), and raves about us to others. You will embody our brand values. Make sure that every showroom visitor is hosted in a professional, knowledgeable and personable way to ensure we ask the right questions, listen and respond with expert, helpful and honest advice, maximising the chance that they will buy from us.
Ensure that we capture all necessary information accurately at the point of contact (face to face, phone, email, live chat) so that we can serve customers brilliantly and follow up on all leads, in particular sample requests and quotes, in a timely, relevant and highly professional manner.
Showroom Duties:- Welcome and engage with customers in a friendly and professional manner
- Listen to customer needs and provide suitable product recommendations
- Demonstrate product features and benefits clearly
- Assist customers with purchasing decisions
- Process sales accurately using the point-of-sale system
- Handle customer enquiries in person, by phone, and via email
- Maintain a clean, organised, and visually appealing showroom
- Ensure product displays are well-presented and stocked
- Support team members and contribute to a positive work environment
- Work towards individual and team sales target
The right person for this role will have:
- Passion for treating customers the way you like to be treated
- Strong communication and interpersonal skills
- Customer-focused with a positive attitude
- Ability to work well independently and as part of a team
- Good organizational skills and attention to detail
- Reliable, punctual, and professional appearance
If you are interested, please email us on jobs@buttonandsprung.com including your CV and a short note explaining why you are suited to the role.
Floating Sales Assistant employer: Button & Sprung
Contact Detail:
Button & Sprung Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Sales Assistant
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Button & Sprung's website and social media. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and passion for helping others, which are key for a Showroom Sales Assistant.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished when you go for your interview. First impressions matter, especially in retail, so show them you care about your appearance and the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Floating Sales Assistant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making bed buying better for our customers!
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. We love seeing how your skills align with our mission, so don’t be shy about showcasing your achievements!
Be Personable: In your cover note, be friendly and approachable. We’re looking for someone who embodies our brand values, so a warm tone can really help you stand out from the crowd.
Follow Up: After sending your application, don’t hesitate to follow up if you haven’t heard back. It shows initiative and reinforces your interest in joining our team at Button & Sprung!
How to prepare for a job interview at Button & Sprung
✨Know the Product Inside Out
Before your interview, make sure you understand the products you'll be selling. Research Button & Sprung's range of beds and mattresses, their unique features, and what sets them apart from competitors. This knowledge will help you answer questions confidently and show your passion for the brand.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you listened to customer needs, resolved issues, or went the extra mile. This will demonstrate that you embody the customer-focused attitude they’re looking for.
✨Practice Active Listening
During the interview, practice active listening. This means fully concentrating on what the interviewer is saying, asking clarifying questions, and responding thoughtfully. It shows that you value communication and are ready to engage with customers in a similar way.
✨Dress the Part
Since this role involves interacting with customers in a showroom, dress professionally and neatly for your interview. A polished appearance reflects your understanding of the importance of professionalism in retail and can make a great first impression.
