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For Companies At a Glance
- Tasks: Engage with customers, provide expert advice, and assist in making sales.
- Company: Join a passionate team at Button & Sprung, a leading furniture retailer.
- Benefits: Enjoy competitive salary, 20 days holiday, staff discounts, and a pension scheme.
- Why this job: Be part of a mission to revolutionise bed buying and enhance customer experiences.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Dynamic showroom environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a passionate and experienced Showroom Sales Assistant to join a soon-to-open Button & Sprung retail showroom in Chiswick. We sell quality, made-to-order beds and mattresses, which are exclusively designed by us and made in the UK and Europe. Our mission is to Make Bed Buying Better - to provide the best experience for our customers of buying a high quality, fairly priced bed and mattress in the UK.
Customer experience
- Ensure every visitor or caller to our showroom loves their interactions with Button & Sprung and raves about us to others.
- Make sure that every showroom visitor is hosted in a professional, knowledgeable and personable way.
- Ensure that we capture all necessary information accurately at the point of contact (face to face, phone, email, live chat).
Showroom Duties
- Welcome and engage with customers in a friendly and professional manner.
- Listen to customer needs and provide suitable product recommendations.
- Demonstrate product features and benefits clearly.
- Assist customers with purchasing decisions.
- Process sales accurately using the point-of-sale system.
- Handle customer enquiries in person, by phone, and via email.
- Maintain a clean, organised, and visually appealing showroom.
- Ensure product displays are well-presented and stocked.
- Support team members and contribute to a positive work environment.
- Work towards individual and team sales target.
Candidate Profile
- Passion for treating customers the way you like to be treated.
- Strong communication and interpersonal skills.
- Customer-focused with a positive attitude.
- Ability to work well independently and as part of a team.
- Good organizational skills and attention to detail.
- Reliable, punctual, and professional appearance.
If you are interested, please email us on jobs@buttonandsprung.com including your CV and a short note explaining why you are suited to the role.
Floating Sales Assistant in England employer: Button & Sprung
Contact Detail:
Button & Sprung Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Sales Assistant in England
✨Tip Number 1
Get to know the company inside out! Before you step into that showroom, check out Button & Sprung's website and social media. Understanding their products and values will help you connect with customers and show them you're genuinely interested.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to get comfortable engaging with customers. The more you practice, the more natural it will feel when you're welcoming visitors in the showroom.
✨Tip Number 3
Be ready to showcase your passion for customer service! Think of examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your commitment to making bed buying better.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Floating Sales Assistant in England
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through. We want to see how much you care about making every customer's experience fantastic, just like we do at Button & Sprung.
Tailor Your CV: Make sure your CV is tailored to the role of Floating Sales Assistant. Highlight any relevant experience in retail or customer service, and don’t forget to mention your strong communication skills – they’re key for us!
Be Personable: In your cover note, be yourself! We love a friendly tone that reflects your personality. Share why you think you'd be a great fit for our team and how you can contribute to our mission of making bed buying better.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Button & Sprung
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with the products that Button & Sprung offers. Understand the features and benefits of their beds and mattresses, as well as the brand's mission to 'Make Bed Buying Better'. This knowledge will help you answer questions confidently and show your passion for the role.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you listened to customer needs and made recommendations. Be ready to discuss how you would engage with customers in a friendly and professional manner, just like they expect at Button & Sprung.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, be prepared to talk about how you contribute to a positive work environment. Share instances where you supported colleagues or worked towards team goals. This will show that you can collaborate effectively while also being reliable and punctual.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the showroom’s goals, team dynamics, or how they measure success in sales. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
