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For Companies At a Glance
- Tasks: Manage client relationships and drive revenue growth through excellent account management.
- Company: Dynamic company focused on client success and innovative solutions.
- Benefits: Generous holiday, health benefits, flexible hours, and extensive learning resources.
- Why this job: Join a supportive team and make a real impact on client success.
- Qualifications: Strong communication skills and experience in B2B sales or customer service.
- Other info: Promotes work/life balance with wellbeing initiatives and volunteer opportunities.
The predicted salary is between 28800 - 48000 £ per year.
About the Role
As a Client Manager, you will grow revenue from existing firms within a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management.
Responsibilities
- Responsible for managing and closing renewal opportunities with existing customers, ensuring timely follow-up and maintaining strong client relationships to support retention and growth, as well as achieving or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities.
- Identifying account issues, needs and demonstrate the business value of Lexis Nexis products.
- Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact.
- Adhering to planning, documentation, reporting and data recording in line with agreed methods and targets.
- Working with other internal departments including Marketing, Customer Success and Strategy to feedback trends to help shape our go to market actions.
- Educating customers with thought leadership and expert market knowledge.
Requirements
- Be results and target driven with a self-motivated aptitude.
- Have excellent communication skills essential, as well as time management and planning.
- Demonstrate the ability to spot commercial opportunities, leveraging data & insight and proven sales methodology to close opportunities.
- Have experience working within a B2B sales/customer service environment and retaining and growing customers.
- Possess the ability to work in a team environment and collaborate with other departments.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days.
- Health screening, eye care vouchers and private medical benefits.
- Wellbeing programs.
- Life assurance.
- Access to a competitive contributory pension scheme.
- Save As You Earn share option scheme.
- Travel Season ticket loan.
- Electric Vehicle Scheme.
- Optional Dental Insurance.
- Maternity, paternity and shared parental leave.
- Employee Assistance Programme.
- Access to emergency care for both the elderly and children.
- RECARES days, giving you time to support the charities and causes that matter to you.
- Access to employee resource groups with dedicated time to volunteer.
- Access to extensive learning and development resources.
- Access to employee discounts scheme via Perks at Work.
Client Manager in Leeds employer: Butterworths Limited Company
Contact Detail:
Butterworths Limited Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Think about how your skills can help them grow revenue and improve client relationships. Practise common interview questions and come up with examples that showcase your experience in B2B sales.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your chat and reinforce your interest in the role. It shows you’re proactive and genuinely interested in the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining our team. Keep an eye on our careers page for the latest openings and updates!
We think you need these skills to ace Client Manager in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in account management and how you've successfully grown revenue in previous roles. We want to see how you can bring that magic to our team!
Showcase Your Communication Skills: Since excellent communication is key for this role, don’t shy away from demonstrating your skills in your application. Use clear, concise language and maybe even share a brief example of how you've effectively communicated with clients in the past.
Highlight Your Results-Driven Mindset: We love candidates who are results-oriented! Include specific examples of targets you've met or exceeded in your previous roles. This will show us that you have the self-motivation and drive we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Butterworths Limited Company
✨Know Your Numbers
As a Client Manager, you'll be expected to hit financial targets. Brush up on your understanding of revenue metrics and be ready to discuss how you've achieved or exceeded targets in the past. Bring specific examples that showcase your ability to grow accounts and close deals.
✨Showcase Your Communication Skills
Excellent communication is key for this role. Prepare to demonstrate your ability to build strong client relationships. Think of scenarios where you successfully managed client expectations or resolved issues, and be ready to share those stories during the interview.
✨Understand the Product Inside Out
Familiarise yourself with Lexis Nexis products and their value propositions. Be prepared to discuss how you would educate clients about these products and identify upsell or cross-sell opportunities. Showing that you can leverage product knowledge will set you apart.
✨Collaboration is Key
This role involves working closely with various departments. Be ready to talk about your experience collaborating with teams like Marketing or Customer Success. Highlight any instances where teamwork led to improved client outcomes or successful project completions.
