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- Tasks: Join our team as a Volunteer Receptionist, welcoming visitors and assisting with admin tasks.
- Company: Stockton Hospice is a caring community dedicated to providing support for patients and their families.
- Benefits: Gain valuable experience, meet new people, and contribute to a meaningful cause.
- Why this job: Make a difference in people's lives while developing your skills in a friendly environment.
- Qualifications: No experience needed; just bring your professionalism, reliability, and a friendly attitude.
- Other info: Flexible shifts available on Tuesday mornings and Thursday afternoons; DBS check provided.
Do you have some spare time to do something amazing, and help our friendly Stockton Hospice team with reception tasks?
Days/Hours :
We are looking for additional help to cover Tuesday mornings (9am-1pm) and/or Thursday afternoons (1pm – 5pm)
Tasks will include:
Welcoming visitors to the hospice who will be visiting patients.
Directing patients to waiting area.
Advising nursing staff of visitors.
Answering the telephone, transferring calls.
Taking messages and passing on to specified person.
Helping with other administration tasks as and when required.
Expectations:
No experience is required, some admin/secretarial experience would be great, but we will welcome anyone who is professional, reliable, friendly, and can respect the confidentiality of the information they are handling.
In order to meet our Safeguarding obligations, we will help you to obtain a DBS (Disclosure and Barring Service) check and to complete our on-line training modules as necessary for the role.
Location:
Butterwick Hospice, Middlefield Road, Stockton, TS19 8XN
If you want to know more, contact us on 01642 607742 for a chat or emailvolunteers@butterwick.org.uk
Applicants must be above school age /16 or over.
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Volunteer Receptionists – Stockton Hospice employer: Butterwick Hospice Retail Ltd
Contact Detail:
Butterwick Hospice Retail Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Receptionists – Stockton Hospice
✨Tip Number 1
Make sure to visit the Stockton Hospice in person if you can. This will give you a chance to meet the team and get a feel for the environment, which can help you stand out during your application process.
✨Tip Number 2
Reach out to current or past volunteers at the hospice. They can provide valuable insights into what the role entails and what the team is looking for in a volunteer.
✨Tip Number 3
Prepare to discuss your availability clearly. Since they are looking for help on specific days, being upfront about when you can commit will show your reliability and willingness to help.
✨Tip Number 4
Familiarise yourself with the values and mission of Stockton Hospice. Being able to articulate why you want to volunteer there and how you align with their goals can make a strong impression.
We think you need these skills to ace Volunteer Receptionists – Stockton Hospice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the tasks and expectations of a Volunteer Receptionist at Stockton Hospice. This will help you tailor your application to highlight relevant skills.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for volunteering and your commitment to helping others. Mention any relevant experience, even if it's informal, and express your willingness to learn.
Highlight Key Skills: Emphasise skills that are important for the role, such as communication, professionalism, and reliability. If you have any experience in administration or customer service, make sure to include that.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for a reception role.
How to prepare for a job interview at Butterwick Hospice Retail Ltd
✨Show Your Friendly Side
As a Volunteer Receptionist, you'll be the first point of contact for visitors. Make sure to convey your friendly and welcoming nature during the interview. Smile, maintain eye contact, and engage in light conversation to demonstrate your interpersonal skills.
✨Understand the Role
Familiarise yourself with the tasks involved in the role, such as answering phones and directing visitors. Be prepared to discuss how you would handle specific situations, like managing multiple calls or assisting a visitor who seems lost.
✨Emphasise Reliability and Professionalism
Since the role requires a professional attitude, highlight any past experiences where you've demonstrated reliability and professionalism. Even if you lack direct experience, share examples from school or other volunteer work that showcase these qualities.
✨Respect Confidentiality
Confidentiality is crucial in a hospice setting. Be ready to discuss why it's important and how you would ensure that sensitive information remains private. This will show your understanding of the responsibilities that come with the role.