At a Glance
- Tasks: Assist with online sales by preparing, photographing, and listing items.
- Company: Join a fantastic cause that supports the local community through e-commerce.
- Benefits: Flexible hours, gain experience, and make a positive impact while volunteering.
- Why this job: Develop your online skills in a friendly team while helping a great cause.
- Qualifications: Open to anyone aged 16+, no prior experience required.
- Other info: Work at our new superstore in Bishop Auckland, with training provided.
Overview
Based in our new superstore in Bishop Auckland (St Helen, Tindale trading estate), we would like assistance with online skills to help a fantastic cause. Your support will help us boost our sales and fund the services we provide to our local community.
Responsibilities
- Preparing items for listing – cleaning, steaming clothes, etc.
- Photographing items
- Researching items where necessary, via the internet
- Listing goods on the platform
- Preparing sold items for despatch (wrapping and applying postage)
- Answering email enquiries from customers and potential buyers
You can help with all these tasks and mix them up, or, if you prefer, you can specialise in an area you prefer.
Hours and commitment
The shop is open 7 days a week from 9am–7pm. You can come in to help us anytime we are open, once we have trained you. Your hours are up to you, but we would normally ask for sessions of around 4–5 hours, with a frequency of 1 or 2 times per week.
How to apply
If you would like to know more about the role and being part of our friendly volunteer team, contact us for a chat:
Call the shop on 01388 609763 / email bishopauckland@butterwick.org.uk
Alternatively contact Volunteer Services on 01642 607742 / email volunteers@butterwick.org.uk
Applicants must be 16+
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Interested in on-line sales- – we’d love to have you help us as a volunteer e-commerce assistant! employer: Butterwick Hospice Retail Ltd
Contact Detail:
Butterwick Hospice Retail Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interested in on-line sales- – we’d love to have you help us as a volunteer e-commerce assistant!
✨Tip Number 1
Familiarise yourself with e-commerce platforms like eBay or Etsy. Understanding how these platforms work will give you an edge when discussing your potential contributions during your volunteer role.
✨Tip Number 2
Brush up on your photography skills, especially for product images. Good photos can significantly impact online sales, so being able to showcase items effectively will make you a valuable asset to the team.
✨Tip Number 3
Practice your customer service skills. Being able to respond to email enquiries in a friendly and professional manner is crucial, so consider role-playing common scenarios with friends or family.
✨Tip Number 4
Show enthusiasm for the cause! When you reach out to us, express your passion for helping the community and how you believe your skills can contribute to our mission. This will help you stand out as a candidate.
We think you need these skills to ace Interested in on-line sales- – we’d love to have you help us as a volunteer e-commerce assistant!
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the e-commerce assistant role entails. Make a note of the specific tasks mentioned, such as preparing items for listing and answering customer enquiries.
Tailor Your CV: Highlight any relevant experience you have in online sales or e-commerce. If you've done similar volunteer work or have skills in photography, customer service, or item research, make sure to include these in your CV.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the cause. Explain why you want to volunteer and how your skills can contribute to boosting their sales and supporting the community.
Follow Up: After submitting your application, consider following up with a friendly email or phone call to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at Butterwick Hospice Retail Ltd
✨Show Your Passion for E-commerce
Make sure to express your enthusiasm for online sales and how you can contribute to the cause. Share any relevant experiences or skills that demonstrate your interest in e-commerce.
✨Prepare for Practical Questions
Expect questions about specific tasks mentioned in the job description, such as photographing items or answering customer enquiries. Think of examples from past experiences where you've successfully handled similar responsibilities.
✨Demonstrate Flexibility
Since the role allows for a mix of tasks, be ready to discuss your willingness to adapt and take on various responsibilities. Highlight your ability to learn quickly and your openness to specialise in areas you enjoy.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation and the volunteer team. This shows your genuine interest in the role and helps you understand how you can best contribute to their mission.