At a Glance
- Tasks: Lead the Customer Love team, manage KPIs, and drive improvements with creative thinking.
- Company: Join Butternut Box, a company passionate about customer satisfaction.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Exciting role with travel opportunities across the UK and internationally.
- Why this job: Make a real difference in customer experience while leading a dynamic team.
- Qualifications: Proven leadership experience and strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Butternut Box is seeking an experienced people leader to run the UK & Ireland Customer Love team.
You will manage a group of team leaders, own key KPIs, handle level 2 escalations, and drive continuous improvement with creative, data-driven thinking.
You’ll support cross-functional projects, mentor managers, and present insights to senior stakeholders.
This hybrid London-based role requires regular travel across locations, including international sites.
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Senior Customer Love Lead - Hybrid UK&I employer: Butternut Box
Butternut Box is an exceptional employer that fosters a vibrant and inclusive work culture, where collaboration across diverse teams is not just encouraged but celebrated. As a Remote International Expansion Lead, you will have the unique opportunity to drive impactful projects that contribute to the growth of one of Europe’s fastest-growing DTC brands, while enjoying a flexible work environment that prioritises employee well-being and professional development. With a focus on long-term success and innovation, Butternut Box empowers its employees to take ownership of their roles, ensuring that every team member feels valued and motivated to make a difference.
