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For Companies At a Glance
- Tasks: Support our dynamic sales team at events, solving problems and driving performance.
- Company: Join Butternut Box, a passionate team dedicated to healthy dog food.
- Benefits: Earn £18/hour, enjoy remote work, and receive full training and support.
- Why this job: Make a real impact while helping dogs live healthier lives.
- Qualifications: Strong problem-solving skills and a passion for teamwork.
- Other info: Flexible hours with opportunities for social meet-ups across the UK and Ireland.
Overview
We are looking for an inspirational, dynamic problem-solver to coordinate and support our ever-growing team of Brand Ambassadors and Sales Representatives in the UK and Ireland. Our Direct Sales team attends hundreds of events, trade shows and exhibitions throughout the year, introducing potential customers to Butternut Box and making sure each one has a fantastic experience. This role is key to supporting the Direct Sales team in that mission each weekend, driving performance and improving the overall experience for our team members and customers alike.
Responsibilities
- You’ll work remotely, Friday afternoons to Monday mornings.
- On Saturday and Sunday you’ll be ‘on call’ over the phone and WhatsApp groups, supporting our teams out in the field across the UK and Ireland.
- You’ll help hit targets by managing an incentive budget, communicating progress and identifying the best solutions to problems as they arise.
- You’ll work closely with Regional Managers who coordinate and prepare the teams during the week, and provide them with updates on how the weekend has progressed
Some of your duties will include:
- Resolving sales related technical issues.
- Answering product related queries from salespeople.
- Solving staffing related issues.
- Communicating targets and progress to the sales team and the management group.
- Working with a budget to run incentives with the sales team, motivating them to chase down individual and collective targets.
What we offer
- An expectation on average of 25 hours per week.
- £18 hourly rate
- More consistent work during our peak events season, from March to December
- Weekend work (falling on Saturday and Sunday, approx. 8am to 6pm)
- Additional hours for prep and handover on Friday and Monday
- Full training and ongoing support, including opportunities to see how we work at events during the onboarding phase
- Opportunities to meet the team socially in each region (London, Manchester, Dublin, Edinburgh) with all travel and accommodation provided
- Fully remote working
- Holiday allowance (pro-rata based on full-time equivalent of 20 days leave)
About us
At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions.
Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box. We now feed a lot of dogs across the UK – but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us.
A bit about what we offer.
- An expectation on average of 25 hours per week.
- £18 hourly rate
- More consistent work during our peak events season, from March to December
- Weekend work (falling on Saturday and Sunday, approx. 8am to 6pm)
- Additional hours for prep and handover on Friday and Monday
- Full training and ongoing support, including opportunities to see how we work at events during the onboarding phase
- Opportunities to meet the team socially in each region (London, Manchester, Dublin, Edinburgh) with all travel and accommodation provided
- Fully remote working
- Holiday allowance (pro-rata based on full-time equivalent of 20 days leave)
Notes
- There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible.
- We aim to respond to all applicants personally. Our recruitment team is small so do bear with us.
- The interview process is as follows: Initial call with our internal recruiter, a take home task, a technical interview and a values interview. These are all conducted remotely.
- Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
- As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmentalperformance.
- We are not looking for external agency support with this role.
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Sales Support Leader employer: Butternut Box
Contact Detail:
Butternut Box Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Leader
✨Tip Number 1
Get to know Butternut Box inside out! Familiarise yourself with our mission and values, especially how we support our Brand Ambassadors and Sales Representatives. This will help you connect with the team during interviews and show that you're genuinely interested in what we do.
✨Tip Number 2
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you've tackled challenges head-on, especially in a sales or support context. We love dynamic problem-solvers who can think on their feet!
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current employees on LinkedIn or other platforms to learn more about their experiences. This could give you valuable insights and even a friendly face during the interview process.
✨Tip Number 4
Apply through our website for the best chance of getting noticed! Make sure your application reflects your enthusiasm for the role and highlights your relevant experience. We’re excited to see what you bring to the table!
We think you need these skills to ace Sales Support Leader
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about supporting our Sales team and making a difference in the lives of our customers and their dogs.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We love seeing candidates who take the time to connect their background to what we do at Butternut Box.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for the Sales Support Leader role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Butternut Box
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Leader role. Familiarise yourself with the responsibilities, especially around supporting the Direct Sales team and managing incentives. This will help you demonstrate your enthusiasm and readiness to tackle the challenges of the position.
✨Showcase Your Problem-Solving Skills
Since this role requires dynamic problem-solving, prepare examples from your past experiences where you've successfully resolved issues. Whether it's staffing challenges or technical queries, having specific anecdotes ready will show that you're capable of handling the fast-paced environment.
✨Communicate Clearly and Confidently
During the interview, practice clear communication. Since you'll be coordinating with teams over the phone and WhatsApp, it’s essential to convey your thoughts effectively. Be concise but thorough in your answers, and don’t hesitate to ask for clarification if needed.
✨Align with Company Values
Butternut Box values diversity, community, and a commitment to doing business the right way. Research their mission and values, and think about how your personal values align with theirs. This will not only help you in the values interview but also show that you’re a good cultural fit for the team.
