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- Tasks: Lead CRM strategies to enhance customer experience and drive revenue growth.
- Company: Dynamic pet food company based in Greater London.
- Benefits: Hybrid work model, competitive salary, and a passionate team.
- Why this job: Make a real impact in a growing company while loving what you do.
- Qualifications: Strong CRM management experience and knowledge of D2C/subscription models.
- Other info: Join a fun team that shares your love for dogs!
The predicted salary is between 48000 - 72000 £ per year.
A pet food company in Greater London is seeking a Head of CRM to develop and implement CRM strategies that enhance customer experience and drive revenue growth. You will lead a team of 8 and work collaboratively across departments to optimize customer journeys from onboarding to retention.
Strong experience in CRM management and D2C/subscription models is essential. A love for dogs is a plus!
This role operates in a hybrid model, requiring 3 days in the office and 2 days remote.
Head of CRM & Growth Engine (Multi-Market) in London employer: Butternut Box
Contact Detail:
Butternut Box Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of CRM & Growth Engine (Multi-Market) in London
✨Tip Number 1
Network like a pro! Reach out to people in the pet food industry or CRM space on LinkedIn. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous CRM strategies and successes. This will help us see how you can drive revenue growth and enhance customer experience.
✨Tip Number 3
Be ready for the interview! Research the company’s current CRM practices and think about how you can improve them. We love candidates who come with fresh ideas and a passion for dogs!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talent that fits our culture and values.
We think you need these skills to ace Head of CRM & Growth Engine (Multi-Market) in London
Some tips for your application 🫡
Show Your Passion for Pets: When applying, let your love for dogs shine through! Mention any relevant experiences or personal anecdotes that highlight your passion for pets. It’ll help us see how you connect with our mission.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the skills and experiences that align with the Head of CRM role. Highlight your CRM management experience and any work with D2C or subscription models to catch our eye.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Butternut Box
✨Know Your CRM Inside Out
Make sure you brush up on the latest CRM strategies and tools. Be ready to discuss how you've successfully implemented CRM systems in the past, especially in D2C or subscription models. This will show your expertise and passion for enhancing customer experiences.
✨Showcase Your Leadership Skills
As you'll be leading a team of 8, it's crucial to demonstrate your leadership style. Prepare examples of how you've motivated teams, resolved conflicts, and collaborated across departments. Highlighting your ability to drive results through teamwork will set you apart.
✨Understand the Customer Journey
Familiarise yourself with the entire customer journey from onboarding to retention. Be prepared to discuss specific strategies you've used to optimise these stages. Showing that you can enhance customer experiences will resonate well with the interviewers.
✨Express Your Passion for Pets
Since this role is with a pet food company, don't hesitate to share your love for dogs! Relating your personal interests to the company's mission can create a strong connection with the interviewers and demonstrate your genuine enthusiasm for the role.
