ERP Product Manager

We’re looking for a Product Manager to join our Foundations & Operations team and help build the systems that power Butternut Box’s growth across Europe. You’ll focus on our internal tools, ERP (SAP B1) and MRP systems, working closely with Finance, Operations and Supply Chain teams to improve how we plan, produce and deliver meals to dogs across all our markets. This is a hands‑on product role where you’ll dive into complex problems, map messy processes, bring clarity to cross‑functional stakeholders, and work with engineers to deliver high‑quality solutions. If you love structured problem‑solving, collaborating with operational teams and creating scalable systems, this could be the perfect next step.

What You’ll Own

• The roadmap for ERP enhancements, financial accuracy improvements and stock integrity work
• Sprint planning and delivery with a dedicated engineering squad
• Requirements, documentation and system mapping to unpack complex operational issues
• Rollouts, training and change management with Finance, Ops and Supply Chain
• Continuous improvement to make SAP and MRP more reliable, scalable and user‑friendly
• Supporting the early‑stage preparation for our future ERP transformation

What Success Looks Like

• SAP and MRP become more reliable and trusted by the teams who use them
• Financial discrepancies reduce and month‑end reporting becomes more accurate
• Stock accuracy improves and operational teams have clearer processes
• Engineers have clarity and move faster because you’ve broken problems down well
• Stakeholders feel informed, supported and confident in the roadmap
• You bring structure, pace and follow‑through to a complex area of the business

A bit about you.

• Enjoy working on internal systems and deep operational problem spaces
• Bring a structured, analytical approach to ambiguous challenges
• Can map business processes and identify where systems need to evolve
• Communicate clearly and confidently with technical and non‑technical teams
• Care deeply about quality and long‑term reliability
• Are comfortable being hands‑on with requirements, documentation and delivery
• Build strong relationships and bring people with you through change
• Are curious, calm under pressure and motivated by making systems work better for others

You don’t need to already be an ERP expert. Curiosity, rigour and the ability to learn quickly matter most.

Product Management experience

• Working with internal tools, operational systems or complex workflows
• Experience partnering with engineers and shipping software
• Strong problem‑solving and communication skills
• Ability to work with multiple stakeholders across Ops, Finance and Engineering
• Comfortable running your own roadmap and driving delivery end to end

Nice to have (but absolutely not required):

• Experience with SAP B1, MRP tools or supply‑chain domains
• Ability to run basic analysis or understand data flows

A bit about us.

At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. As a B‑Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment. Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co‑founders (Kev & Dave) hand‑delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us.

A bit about what we offer.

• 25 days holiday (plus 8 bank holidays) and an additional day for every year of service
• 5 paid ‘paws’ days per year to support learning and/or wellbeing
• £500 personal learning & development budget
• Butternut Box employee discount
• Enhanced parental leave (52 weeks’ maternity leave inclusive of 26 weeks fully paid and 6 weeks fully paid paternity/secondary leave)
• Best office ever
• Cycle to work scheme
• Pension with NEST
• Private Medical Insurance with Axa
• Private Dental Insurance with Bupa
• Time off for fertility treatments and pregnancy loss
• Paid sabbaticals for squad members with 5 or more years at Butternut
• Discounted gym access through My Gym Discounts
• Lots of office dogs

A few things to note:

Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives. As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance. We are not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We are ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.