Fast-Paced Fulfilment Team Leader – FMCG Ops in Doncaster

Location: Blyth, Worksop

Hours: Full‑time permanent contract with a rolling average of 41 hours per week. Shifts rotate through weekdays with some weekend working. Days are 7:00 am to 7:00 pm. This position is currently not vacant; we are building a talent pipeline for future opportunities.

A bit about the role

We have an exciting opportunity for a high‑calibre Fulfilment Team Leader to join our Butternut Box site in Blyth. As Team Leader you’ll help the fulfilment operation run smoothly, ensuring orders are delivered on time and in full while maintaining high standards across service delivery and the squad.

Reporting to the Fulfilment Manager, you’ll be part of a fast‑paced, state‑of‑the‑art 120,000‑square‑foot facility. You’ll work closely with teams across Production, Warehouse, Technical, Engineering, and third‑party contractors and suppliers. It’s an exciting time to join the business with plans for growth and expansion across Europe.

In this role you can expect to:

• Take ownership of the timely fulfilment of high‑quality customer orders, ensuring service and quality standards are met.
• Lead and engage the fulfilment team to achieve key operational metrics, including quality, packing accuracy, and packing rates.
• Champion team performance and drive improvements in a supportive way to deliver both growth and accuracy.
• Lead continuous improvement and problem‑solving initiatives that contribute to efficiencies and savings across the department and wider business.
• Plan daily activities so the squad is well briefed and can meet customer demand efficiently.
• Work closely with Engineering, Technical, Production, and Warehousing to ensure a safe and collaborative working environment.
• Have experience in a Team Manager or Leader role in a high‑speed, high‑volume operational environment, responding effectively to changing priorities of an FMCG company.
• Ideally, have experience in manufacturing or production leadership roles.
• Excellent communication and organisational skills, with the ability to communicate clearly and effectively with squad members and key stakeholders.
• Lead by example and be committed to developing others, offering approachable day‑to‑day support and having a passion for building engagement and celebrating key milestones.
• Experience in leading process and system improvements to support operational performance and cost.
• Be motivated by being part of a business focused on health and happiness for dogs and their humans.

About Butternut

Delivering on our promise of "Fresh food, Happy dogs" requires operational excellence at every step. Our Doncaster site, made up of Rudie’s Kitchen (manufacturing) and Ace’s Pantry (Order Fulfilment and Warehouse), produces meals that are gently cooked and then packed with care for our customers.

We are moving beyond the scale‑up phase toward a culture of daily excellence. We need forward‑thinking individuals who see the big picture and are ready for a hands‑on role in a fast‑moving operation. If you believe dogs deserve better and have the drive to help us deliver it, we want to hear from you.

Benefits:

• 257.5 hours of holiday per year (equivalent to 33 days).
• Plus an extra day for each year of service, up to 5 days.
• 39 hours of pre‑booked "paws days" to support wellbeing and self‑care (equivalent to 5 days).
• Enrollment in our EAP "Telus" offering free financial planning, counselling, mental health support and more.
• A £500 annual budget for personal learning and development.
• Enhanced parental leave.
• Discounted private medical insurance with Axa Healthcare.
• Discounted gym membership with "MyGymDiscounts".
• Subsidised food from a variety of street‑food vans and the usual pay‑day pizza.
• Employee discount on Butternut Box products for your furry friend.
• Electric car charging available on site.
• Office dogs: meet Cleo, Otto, Cali, Ronnie, Harvey, Ralph, and many more.

Important things to note

• There is no closing date for this role; we encourage early applications.
• We are a small recruitment team and may close the role early if overwhelmed.
• Visa sponsorship is not available; you must have the right to work in the UK.
• Various titles can refer to this role, but at Butternut Box we use "Fulfilment Team Leader".

We believe in a seat at the table for everyone

Butternut Box is an equal‑opportunity employer. We believe that to make the best food for all dogs, we need a team that represents all humans. We celebrate diverse nationalities, backgrounds, experiences and perspectives. We are committed to increasing representation from under‑represented groups and building an inclusive, supportive workplace.