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- Tasks: Be the friendly face welcoming visitors and ensuring a clean, safe environment.
- Company: Join Butternut, a passionate team dedicated to dog health and happiness.
- Benefits: Enjoy generous holiday, personal development budget, and discounted gym membership.
- Why this job: Make a real difference in a fast-paced, fun environment while loving dogs.
- Qualifications: Experience in customer service and a love for dogs is a plus.
- Other info: Free parking, team socials, and opportunities for growth await you!
The predicted salary is between 10 - 16 £ per hour.
Our Welfare Assistants are at the heart of our visitor and squad experience, with a wide range of responsibilities front and back of house. In this role you will be the first point of contact for anyone walking through the door at our site in Blyth (close to Worksop and Doncaster). You will be responsible for meeting and greeting, ensuring the welfare areas are clean and well organised, food and refreshments are readily available, and that PPE and uniform is ordered in a timely manner.
Working Hours: Your working hours will average at 84 hours over a 4 week pattern.
Pay: £13.08 per hour.
The shift pattern for this role is a 2 week repeating pattern as follows:
- Week 1 - Monday, Tuesday, Friday, Saturday and Sunday: 4pm - 10pm
- Week 2 - Wednesday and Thursday: 6am - 12pm.
In this role, you can expect to:
- Visitor & Squad Experience: Manage the welcome and greeting of our visitors on site, keeping everyone safe by ensuring our guests have completed appropriate pre-arrival medical questionnaires, and understand PPE (Personal Protective Equipment) requirements. Setting up meeting rooms and clearing down as required for guests and internal squad members. Arranging outside catering as required and partnering with buffet and hot food providers.
- Communal Areas: Maintain standards of cleanliness and proactive hygiene in the communal spaces. Ensuring meeting rooms, communal spaces and the canteen area is kept sanitised, tidy and kitchenware is readily available and in good order. Ensuring the coffee and vending machines are kept stocked, food is rotated according to in-date products and the ordering of food, drinks and essentials are amended to meet popularity demand. Responding to the technical, maintenance and service needs of our vending machines (including coffee), dishwashers and fridges and partnering with our internal engineers and third party suppliers. Ensure fridges are kept tidy and items are removed from the fridge after 48 hours. Deep cleaning and domestic cleaning of communal areas.
- Administration: Full responsibility for the stock take and ordering of PPE on site, ensuring everyone has what they need to be able to work safely in their areas. Ordering uniform for new starters (including supporting with sizing) and refreshing uniform for our squad on a regular basis. Stocktaking of food and drinks in the vending machines and placing orders with our confectionary providers, ensuring that each item is priced correctly. Assist the wider people team in the planning and implementation of events, building excitement for our squad.
You must have some experience of using a computer, including email, ordering products online and updating bespoke systems for items such as PPE and uniform. This role also involves budgeting and the management of costs for the team.
A Bit About You:
- Loves dogs (naturally) and working with people.
- You will enjoy working in a fast-paced environment, with a varied workload, and the autonomy to really make a difference.
- Proactive and able to identify and prioritise your workload each day.
- Communicates in a warm and welcoming manner, and understands the importance of a good handover with the rest of the Welfare team.
- Passionate about people experience and a genuine affiliation with our Butternut Values.
- Previous experience in a similar role is desirable.
What’s In It For You?
- Enjoy 257.5 hours of holiday per year, plus an extra 8 hours for each year of service (up to 40 hours).
- 39 hours of pre-booked paws days to support good wellbeing and self-care.
- Enrollment into our EAP Telus offering free financial planning, counselling, mental health support and more.
- Unlock a £500 annual budget for personal learning and development.
- Get discounted Private Medical Insurance and dental cover.
- Discounted Gym membership with 'MyGymDiscounts' helping you stay fit and healthy.
- Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza.
- Butternut branded uniform provided (fleece, footwear, hi-vis).
- Enrolment into the company pension scheme and sick pay.
- Enhanced parental leave.
- Get discounted Private Medical Insurance with Aka Healthcare.
- Private showers, changing facilities and dedicated locker space.
- Treat your furry friend with an employee discount on Butternut Box.
- Comfy, bright and airy kitchen space with lunch making facilities and large screen TVs.
- Free tea, coffee, and fruit (and pay day pizzas).
- Opportunity to grow, develop and learn with internal training programmes.
- Be part of an energetic and high performing team.
- Team socials & events.
- Refer a friend bonus of up to £500.
- Say goodbye to parking woes with free parking and electric car charging.
A few things to note: There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible. We aim to respond to all applicants personally. Our recruitment team is small so do bear with us. Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives. We are not looking for external agency support with this role.
Welfare Assistant in Worksop employer: Butternut Box | B Corp
Contact Detail:
Butternut Box | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Assistant in Worksop
✨Tip Number 1
Get to know the company culture! Before your interview, check out Butternut's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your greeting skills! As a Welfare Assistant, you'll be the first point of contact. Role-play with a friend or family member to nail that warm and welcoming vibe. It’ll make a great impression!
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you kept things tidy and well-stocked. This will highlight your proactive nature and ability to manage multiple tasks.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your passion for the role!
We think you need these skills to ace Welfare Assistant in Worksop
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for working with people and dogs.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles that relate to welfare or customer service, and how they’ve prepared you for this position with us.
Show Your Enthusiasm: We love candidates who are excited about our mission! In your application, express why you’re passionate about delivering health and happiness to dogs and their humans. It’ll make you stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people quickly. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Butternut Box | B Corp
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Welfare Assistant. Familiarise yourself with the tasks mentioned in the job description, like managing visitor experiences and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your People Skills
As a Welfare Assistant, you'll be interacting with visitors and team members regularly. During the interview, highlight your communication skills and any previous experience working with people. Share specific examples of how you've created a welcoming environment or resolved issues, as this will demonstrate your suitability for the role.
✨Be Proactive and Organised
The job requires a proactive approach to managing tasks like ordering PPE and keeping communal areas tidy. Prepare to discuss how you prioritise your workload and handle multiple responsibilities. You might even want to bring up a time when you identified a problem and took the initiative to solve it.
✨Embrace the Butternut Values
Butternut values passion for people and dogs, so make sure to express your enthusiasm for their mission during the interview. Share why you resonate with their values and how you can contribute to creating a positive experience for both visitors and the squad. This will show that you're not just looking for a job, but a place where you can truly make a difference.