At a Glance
- Tasks: Lead a dynamic team to ensure timely and high-quality order fulfilment.
- Company: Join Butternut Box, a fast-growing company focused on health and happiness for dogs.
- Benefits: Enjoy 33 days holiday, wellness support, and personal development budget.
- Other info: Be part of a diverse team that values inclusion and celebrates achievements.
- Why this job: Make a real impact in a fun, dog-friendly environment while driving operational excellence.
- Qualifications: Experience in team leadership within a fast-paced operational setting.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Role: Fulfilment Team Leader
Career Step Level: Step level 3
Location: Blyth, Worksop
This is an on-site shift-based role, based in Blyth, Worksop.
A Bit About The Role
We have an exciting opportunity for a high-calibre Fulfilment Team Leader to join our Butternut Box site in Blyth. As Team Leader, you’ll play a key role in helping the fulfilment operation run smoothly, making sure orders are delivered on time and in full to our customers whilst maintaining high standards across service delivery and, of course, our squad. Reporting to the Fulfilment Manager, you’ll be part of a fast-paced, state-of-the-art 120,000 Square foot Fulfilment facility. You’ll work closely with teams across Production, Warehouse, Technical and Engineering as well as third-party contractors and suppliers. It’s an exciting time to join the business with big plans for growth and expansion across Europe, where your leadership will help shape performance, develop and engage your team, and contribute to the next chapter of our Butternut story.
A bit more detail
- Take ownership of the timely fulfilment of high-quality customer orders, ensuring service and quality standards are met.
- Lead and engage the fulfilment team to achieve key operational metrics, including quality, packing accuracy, and packing rates.
- Champion team performance and drive improvements in a supportive way to help deliver both growth and accuracy.
- Lead continuous improvement and problem-solving initiatives that contribute to efficiencies and savings across the department and wider business.
- Plan daily activities effectively so our squad is well briefed and able to meet customer demand efficiently.
- Work closely with Engineering, Technical, Production, and Warehousing to ensure a safe and collaborative working environment.
A Bit About You
- Experience in a Team Manager or Leader role in a high-speed, high-volume operational environment, and responds effectively to changing priorities of an FMCG company.
- Excellent communication and organisational skills, with the ability to communicate clearly and effectively with squad members and key stakeholders.
- Leads by example and is committed to developing others, offering approachable day-to-day support and has a passion for building engagement and celebrating key milestones.
- Experience in leading process and system improvements to support operational performance and cost.
- Motivated by being part of a business focused on health and happiness for dogs and their humans.
A bit about Butternut
Delivering on our promise of "Fresh food, Happy dogs" requires operational excellence at every step. Our Doncaster site, made up of Rudie’s Kitchen (manufacturing) and Ace’s Pantry (Order Fulfilment and Warehouse) are where our meals are gently cooked, and then packed with care for our customers, through the people who manage our flow, quality, and distribution. We are moving beyond the scale-up phase of the operation to a place where excellence happens every day. To do this, we need forward-thinking individuals who see the big picture and want to play a hands-on role in a complex, fast-moving operation. If you believe dogs deserve better and you have the drive to help us deliver it, we want to hear from you.
What’s In It For You?
- Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday) Plus an extra day for each year of service (up to 5 days).
- 39 hours of pre-booked paws days to support good wellbeing and self-care (equivalent to 5 days).
- Enrollment into our EAP “Telus” offering free financial planning, counselling, mental health support and more.
- Unlock a £500 annual budget for personal learning and development.
- Enhanced parental leave.
- Get discounted Private Medical Insurance with Axa Healthcare.
- Discounted Gym membership with “MyGymDiscounts” helping you stay fit and healthy.
- Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza!
- Treat your furry friend with an employee discount on Butternut Box.
- Electric car charging is available on site.
- Team socials & events.
- Prepare for adorable office dog overload—meet Cleo, Otto, Cali, Ronnie, Harvey, Ralph, and many more!
A few things to note
There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible. We aim to respond to all applicants personally. Our recruitment team is small so do bear with us. Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives. We’re not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We’re ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.
Team Leader - Order Fulfilment in Worksop employer: Butternut Box | B Corp
Butternut Box is an exceptional employer for dog lovers, offering a vibrant work culture in the heart of Bristol. With a flexible 32-hour contract and the potential for uncapped commission, employees enjoy not only competitive earnings but also comprehensive benefits like private medical and dental insurance, alongside extensive training opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Order Fulfilment in Worksop
✨Tip Number 1
Get to know the company! Research Butternut Box and understand their mission, values, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and operational excellence. Think about examples from your past experiences that showcase your skills in managing teams and driving improvements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Team Leader - Order Fulfilment in Worksop
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated others and driven performance in a fast-paced environment. Share specific examples that showcase your ability to engage and develop your squad!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key achievements and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at Butternut Box!
How to prepare for a job interview at Butternut Box | B Corp
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Fulfilment Team Leader. Familiarise yourself with the key operational metrics mentioned in the job description, like packing accuracy and service standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams, especially in high-speed environments. Think of specific examples where you've successfully engaged your team or driven improvements. Highlight how you can lead by example and support your squad in achieving their goals.
✨Emphasise Communication and Collaboration
Since this role involves working closely with various teams, be ready to talk about your communication style. Share examples of how you've effectively collaborated with different departments, such as Production or Engineering, to ensure smooth operations. This will show that you can foster a collaborative working environment.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of challenges you've faced in previous roles and how you overcame them, particularly in relation to process improvements or operational efficiencies. This will demonstrate your proactive approach and ability to think on your feet.