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- Tasks: Manage quality processes and ensure safe, high-quality meals for dogs.
- Company: Join Butternut Box, a passionate team dedicated to pet health and happiness.
- Benefits: 33 days holiday, personal development budget, and discounted gym membership.
- Why this job: Make a real difference in the lives of pets while developing your career.
- Qualifications: Experience or interest in quality, compliance, and food safety roles.
- Other info: Enjoy team socials, office dogs, and a supportive work environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Overview
Weâre on the lookout đž for a passionate, detail-driven, and proactive Quality CoâOrdinator to join our Operations squad at Butternut Box. In this pivotal role, youâll help deliver safe, highâquality meals that dogs (and their humans) love.
Role: Quality CoâOrdinator
Career Step Level: Step level 1.3
Location: Blyth, Worksop
Responsibilities
- Support the dayâtoâday management and improvement of our digital Integrated Management System for Food Safety, H&S and Environment
- Coordinate customer complaints from receipt through to investigation and response
- Coordinate export processes and ensure compliance with regulatory and quality requirements
- Provide data input to the preparation of the department KPIâs
- Coordinate the nutritional and microbiological testing, collect water samples, and conduct equipment verifications
- Organise and lead our food taste panels
- Coordinate corrective action investigations across the site
- Manage stock control, including inventory monitoring and documentation accuracy
- Provide weekly and monthly data reporting, supporting the preparation of department KPIs
A Bit About You
- Confident using computers and digital tools â especially spreadsheets and data management systems
- Previous experience or strong interest in quality, compliance, or food safety roles within FMCG/manufacturing
- Experience coordinating testing and verification programmes (e.g. nutritional, microbiological)
- A strong ability to learn quickly and adapt to new systems and processes
- Experience managing or supporting processes across food safety, hygiene, environmental, and compliance functions
- Able to handle customer complaints professionally, from initial receipt through to investigation and response
- Hungry for a challenge and keen to build something from the ground up
- Experience managing stock control and maintaining accurate records
- Pragmatic, adaptable and resilient â you stay calm and solutionsâfocused even when things get busy
- Loves dogs and cats (naturally)
About Butternut
At Butternut, the mission is to deliver health and happiness to dogs and their humans all over the world. Located in Doncaster, Rudieâs Kitchen and Aceâs Pantry are where the meals are prepared using humanâquality ingredients.
Butternut Box is an equal opportunity employer that values diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
Whatâs In It For You?
- 257.5 hours of holiday per year (33 days)
- Plus an extra day for every year of service (up to 5 days)
- 39 hours of preâbooked paws days to support wellbeing and selfâcare (equivalent to 5 days)
- ÂŁ500 annual budget for personal learning and development
- Enhanced parental leave
- Discounted Private Medical Insurance with AXA Healthcare
- Discounted gym membership
- Subsidised food from street food vans and pay day pizza
- Employee discount on Butternut Box for your furry friend
- Free parking and electric car charging
- Team socials and events
- Office dog visitors (Cleo, Otto, Cali, Ronnie, Harvey, Ralph, and more)
- Holidays and paws days proârata for part-time or job share
Notes
- There is no closing date for this role. Apply as soon as possible due to high application volumes.
- We aim to respond to all applicants. Our recruitment team is small, so please bear with us.
- Butternut Box is an equal opportunity employer and values diversity and inclusion.
- We are not looking for external agency support for this role.
Job Function
- Quality Assurance
- Industries
- Manufacturing
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Quality Co-Ordinator employer: Butternut Box | B Corp
Contact Detail:
Butternut Box | B Corp Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Quality Co-Ordinator
â¨Tip Number 1
Get to know the company! Before your interview, dive into Butternut Box's mission and values. Show us that youâre not just another candidate but someone who genuinely cares about delivering health and happiness to dogs and their humans.
â¨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to quality assurance and food safety. We want to see how you handle challenges, so think of examples from your past experiences that highlight your problem-solving skills.
â¨Tip Number 3
Be ready to showcase your tech skills! Since weâre all about digital tools, brush up on your spreadsheet and data management skills. Maybe even bring a few ideas on how you could improve our Integrated Management System!
â¨Tip Number 4
Donât forget to ask questions! Show us your enthusiasm by asking about the team dynamics, the roleâs challenges, or how we ensure compliance in our processes. Itâll help you stand out and show that youâre serious about joining our squad.
We think you need these skills to ace Quality Co-Ordinator
Some tips for your application đŤĄ
Show Your Passion: Let your love for dogs and quality shine through in your application. We want to see that youâre not just looking for a job, but that you genuinely care about delivering safe, high-quality meals for our furry friends.
Be Detail-Driven: Since this role is all about quality and compliance, make sure to highlight your attention to detail. Use specific examples from your past experiences that demonstrate how you've successfully managed quality processes or handled customer complaints.
Use the Right Language: Match your application language with the job description. If we mention 'proactive' or 'adaptable', use those words! It shows us you understand what weâre looking for and that youâre a great fit for our team.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy and straightforward!
How to prepare for a job interview at Butternut Box | B Corp
â¨Know Your Quality Standards
Familiarise yourself with the key quality and compliance standards relevant to the food industry. Be ready to discuss how you can contribute to maintaining these standards at Butternut Box, especially in relation to food safety and customer complaints.
â¨Showcase Your Data Skills
Since the role involves managing data and KPIs, brush up on your spreadsheet skills. Prepare to talk about any previous experience you have with data management systems and how you've used them to improve processes or solve problems.
â¨Prepare for Scenario Questions
Think of examples from your past experiences where you handled customer complaints or coordinated testing programmes. Be ready to explain your thought process and the steps you took to resolve issues effectively.
â¨Express Your Passion for Pets
Butternut Box is all about delivering happiness to dogs and their humans. Share your love for pets during the interview! This will show your alignment with the companyâs mission and culture, making you a more memorable candidate.
