At a Glance
- Tasks: Support pet parents with enthusiasm and handle customer inquiries.
- Company: Butternut Box, a B Corp focused on customer love.
- Benefits: 25 days holiday, £500 development budget, and hybrid work options.
- Other info: Be part of a friendly culture that values your growth.
- Why this job: Join a dynamic team and spread joy to pets and their owners.
- Qualifications: Fluency in Swedish and English, with a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
Butternut Box | B Corp is looking for a Customer Love Member fluent in Swedish and English, based in London. In this role, you'll support our customers with enthusiasm, bringing joy to pet parents and their dogs.
You will join a dynamic team, with responsibilities including handling inquiries and contributing to our friendly culture.
Enjoy 25 days holiday, a £500 development budget, and more with hybrid work options.
Nordics Customer Love Agent — Swedish & English employer: Butternut Box | B Corp
Butternut Box is an exceptional employer that prioritises employee well-being and growth, offering a vibrant work culture where you can truly make a difference in the lives of pet parents. With generous benefits like 25 days of holiday and a £500 development budget, alongside flexible hybrid working options, you'll thrive in a supportive environment that values your contributions and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Nordics Customer Love Agent — Swedish & English
✨Tip Number 1
Get to know Butternut Box and their mission! Research their values and culture so you can show how you fit in. When you chat with them, sprinkle in some of that knowledge to impress them.
✨Tip Number 2
Practice your Swedish and English skills! Since you'll be supporting customers in both languages, it’s a good idea to brush up on any tricky phrases or customer service lingo. This will help you sound confident and ready to help.
✨Tip Number 3
Show off your enthusiasm! In a role like this, they want someone who genuinely loves helping others. Share stories about how you've made customers happy in the past, and let your passion shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about making connections, so don’t hesitate to reach out if you have questions or need tips along the way.
We think you need these skills to ace Nordics Customer Love Agent — Swedish & English
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see how excited you are about bringing joy to pet parents and their dogs!
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your experience in customer support and any relevant skills in both Swedish and English. We love seeing how you fit into our friendly culture!
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for someone who can connect with our customers, so show us who you are and why you’d be a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board as a Customer Love Member!
How to prepare for a job interview at Butternut Box | B Corp
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share personal stories about your experiences with pets, as this will resonate with the company's mission of bringing joy to pet parents and their dogs.
✨Demonstrate Your Language Skills
Since fluency in Swedish and English is key, be prepared to switch between the two languages during the interview. Practice common customer service scenarios in both languages to showcase your communication skills effectively.
✨Emphasise Team Spirit
Butternut Box values a friendly culture, so highlight your ability to work well in a team. Share examples of how you've contributed to a positive team environment in previous roles, showing that you can bring enthusiasm to the Customer Love team.
✨Prepare Questions About the Role
Come equipped with thoughtful questions about the Customer Love Agent position and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you, while also demonstrating your proactive nature.