At a Glance
- Tasks: Lead the Customer Love team to deliver exceptional service and drive performance.
- Company: Butternut Box, a passionate company focused on customer care.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Join a vibrant culture dedicated to warmth and excellence.
- Why this job: Make a real difference in customer experience while leading a dynamic team.
- Qualifications: Proven leadership skills and experience in customer service management.
The predicted salary is between 50000 - 70000 £ per year.
Butternut Box is seeking an experienced People Leader to head our UK & Ireland Customer Love team.
You will drive high performance through KPI management, scheduling, and cross-functional projects, delivering care with warmth and brand shine.
You’ll oversee a team of capable leaders, set and track goals, and present insights to stakeholders, ensuring a world‑class customer experience across the UK and Europe.
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Head of Customer Love - UK & Ireland (Hybrid) employer: Butternut Box | B Corp
Butternut Box is an exceptional employer for dog lovers, offering a vibrant work culture in the heart of Bristol. With a flexible 32-hour contract and the potential for uncapped commission, employees enjoy not only competitive earnings but also comprehensive benefits like private medical and dental insurance, alongside extensive training opportunities for personal and professional growth.
