Head of CRM — Growth Engine for Global D2C (Hybrid)
Head of CRM — Growth Engine for Global D2C (Hybrid)

Head of CRM — Growth Engine for Global D2C (Hybrid)

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead CRM strategies and optimise customer engagement across global markets.
  • Company: A leading B Corp certified pet food company in Greater London.
  • Benefits: Hybrid work model, competitive salary, and a focus on sustainability.
  • Why this job: Make a significant impact on customer experiences while promoting sustainability.
  • Qualifications: Experience in D2C subscriptions and strong analytical skills.
  • Other info: Join a passionate team dedicated to innovative customer relationships.

The predicted salary is between 48000 - 72000 £ per year.

A leading pet food company in Greater London is seeking a Head of CRM to drive their customer relationship strategies. This strategic role demands an experienced professional to lead a team, optimizing CRM functions across various markets.

Candidates should possess expertise in D2C subscriptions, excellent analytical skills, and a passion for innovative customer engagement. The position offers a chance to impact customer experiences significantly while working for a B Corp certified company committed to sustainability.

Head of CRM — Growth Engine for Global D2C (Hybrid) employer: Butternut Box | B Corp

Join a leading pet food company in Greater London that not only prioritises innovative customer engagement but also champions sustainability as a B Corp certified organisation. With a vibrant work culture that fosters collaboration and creativity, employees are encouraged to grow through continuous learning opportunities and impactful projects. This role as Head of CRM offers the chance to make a significant difference in customer experiences while being part of a team that values both professional development and environmental responsibility.
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Contact Detail:

Butternut Box | B Corp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of CRM — Growth Engine for Global D2C (Hybrid)

Tip Number 1

Network like a pro! Reach out to folks in the pet food industry or CRM space on LinkedIn. A friendly chat can open doors and give you insights that might just set you apart from the competition.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your past successes in D2C subscriptions and customer engagement. This will help us see how you can drive our CRM strategies forward.

Tip Number 3

Be ready for the interview! Research the company’s values, especially their commitment to sustainability. We love candidates who align with our mission and can bring innovative ideas to the table.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in the pet food industry.

We think you need these skills to ace Head of CRM — Growth Engine for Global D2C (Hybrid)

CRM Strategy Development
D2C Subscriptions Expertise
Analytical Skills
Customer Engagement Innovation
Team Leadership
Market Optimization
Sustainability Awareness
Impact Measurement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Head of CRM. Highlight your experience with D2C subscriptions and any relevant analytical skills. We want to see how you can drive customer relationship strategies!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for innovative customer engagement and how you align with our commitment to sustainability. Let us know why you're the perfect fit for this strategic role.

Showcase Your Leadership Skills: As a Head of CRM, you'll be leading a team. Make sure to include examples of your leadership experience and how you've optimised CRM functions in previous roles. We love seeing how you can inspire others!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!

How to prepare for a job interview at Butternut Box | B Corp

Know Your CRM Inside Out

Make sure you’re well-versed in the latest CRM trends and tools, especially those relevant to D2C subscriptions. Brush up on your analytical skills and be ready to discuss how you've used data to drive customer engagement in previous roles.

Showcase Your Leadership Skills

As a Head of CRM, you'll be leading a team, so prepare examples that highlight your leadership style. Think about times when you’ve successfully motivated a team or implemented a new strategy that improved customer relationships.

Align with Their Values

This company is B Corp certified, which means they care about sustainability. Be prepared to discuss how your values align with theirs and share any relevant experiences that demonstrate your commitment to sustainable practices in your work.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think through potential challenges in CRM strategies and how you would tackle them, particularly in a global market context. This will show your strategic thinking and adaptability.

Head of CRM — Growth Engine for Global D2C (Hybrid)
Butternut Box | B Corp

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