Butternut Box is seeking a friendly, proactive Customer Service representative to be the face and voice of the brand, handling queries across email, phone, live chat and social channels from our White City, London office. This 39-hour-per-week hybrid role offers Monday, Wednesday and Thursday office days, with flexible collaboration in a fast-growing business.
You will resolve customer queries, gather feedback, and contribute to shaping the customer journey while delivering happy moments to dogs
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Customer Happiness Advocate (Hybrid) employer: Butternut Box | B Corp
Butternut Box is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a meaningful impact in the pet wellness industry. With a focus on employee growth and development, team members are encouraged to take ownership of their projects while enjoying the flexibility of a hybrid working model in vibrant locations like London or Doncaster. Join us to be part of a passionate team dedicated to creating high-quality products that enhance the lives of pets and their owners.
