At a Glance
- Tasks: Lead exciting campaigns from start to finish, ensuring quality and efficiency.
- Company: Join Buttermilk, a creative agency shaping the future of the creator economy.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Dynamic team environment with a focus on wellbeing and professional development.
- Why this job: Make a real impact in the creator economy while working with top brands.
- Qualifications: 3+ years in campaign management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Department: Creator Services
About Buttermilk
Buttermilk is a creative agency shaping the future of the creator economy. We deliver work that’s as culturally sharp as it is commercially impactful, partnering with the world’s most recognisable brands to drive real results and real connection. We celebrate individuality, move with intent, and support ambitious growth without compromising wellbeing.
Our Values
- Celebrate what makes us weird, with care for others
- Build on intent, not impulse
- Fail fast, learn faster
- Be supported by systems, not limited by them
- Be ambitious, pursue it healthily
Role Overview
The Campaign Manager is responsible for overseeing the end-to-end delivery of campaigns for a portfolio of clients, ensuring efficiency, profitability, and high-quality execution. Working closely with the Campaign Director and cross-functional teams, you’ll manage the entire creator process from discovery through to approvals, set clear KPIs, maintain strong client communication, and lead a project delivery team. This role requires excellent organisational skills, strong commercial awareness, and the ability to lead and mentor a team in a fast-paced, evolving environment.
Key Responsibilities
- Manage the full campaign lifecycle from creator discovery to final approvals, optimising workflows for efficiency and quality.
- Establish delivery timelines, set KPIs, and define deliverables in collaboration with strategy and data teams.
- Maintain high standards of client communication, providing updates on timelines, progress, and approvals.
- Lead and mentor a campaign team, fostering collaboration and ensuring on-standard delivery.
- Oversee profitability by protecting project margins, managing resources efficiently, and monitoring hours.
- Contribute to status reports, ensure accurate data tracking, and assess campaign success through dashboard reviews.
- Anticipate and resolve delivery challenges proactively.
Core Competencies
- Timeline & Target Setting: Sets clear campaign timelines and effectively manages internal team to meet deadlines (across multiple departments). Sets clear targets for the creator services team, in line with the capacity key, and ensures targets are met. Delivers projects on time and within budget.
- Client Communications: Clear and concise client communications for campaign & timeline updates. Timely responses to clients. Strong relationship built with clients. Strong presentation skills.
- Financial & Margin Oversight: Oversee the profitability of creator programs to ensure campaigns meet or exceed GP (gross profit)/ campaign budget goals. Manage budgets and resources effectively to protect and enhance project profitability.
- Team Management & Development: Effectively manages the creator team by providing regular, constructive feedback to support individual and team performance. Facilitates professional growth and development for direct reports through coaching, training, and career progression opportunities. Ensures team alignment with client goals and internal KPIs, fostering a high-performing, collaborative, and motivated work environment.
- Reporting & Data Management: Analysis of results & pivots where required. Weekly decks being thorough and informative. Accuracy in reporting. Accuracy and timeliness of dashboard insight documentation.
- Campaign Management & Process Optimisation: Oversee the creator process from discovery to content approvals, driving efficiency, profitability, and campaign success. Increase creator sign-up rates, reduce drop-out rates, and enhance content quality and campaign results. Consistently assess performance of campaigns, processes and actions for optimisation and share and implement learnings for future campaigns.
Success Metrics
- Timely and high-quality delivery of campaigns.
- Achievement of campaign KPIs and performance targets.
- High client satisfaction (NPS).
- Strong project profitability and margin protection.
- Positive team feedback and effective leadership outcomes.
Required Experience & Skills
- 3+ years of campaign or project management experience in an agency environment.
Campaign Lead, Creator Services — Hybrid (London) employer: Buttermilk
Buttermilk is an exceptional employer that champions creativity and individuality while prioritising employee wellbeing. Located in the vibrant city of London, we offer a dynamic hybrid work environment that fosters collaboration and professional growth, ensuring our team members are supported in their ambitions. With a strong focus on mentorship and career development, Buttermilk provides unique opportunities to lead impactful campaigns for renowned brands, making it a rewarding place to build a meaningful career in the creator economy.
StudySmarter Expert Advice🤫
We think this is how you could land Campaign Lead, Creator Services — Hybrid (London)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its campaigns. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the role of Campaign Lead. Highlight your organisational skills and ability to manage teams effectively – these are key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Campaign Lead, Creator Services — Hybrid (London)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the creator economy and how you can contribute to our mission at Buttermilk.
Tailor Your CV:Make sure your CV is tailored to the Campaign Lead position. Highlight relevant experience in campaign management and any specific skills that align with the job description. We love seeing how your background fits with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for the role. Share specific examples of your past successes in managing campaigns and how you’ve led teams to achieve great results. Keep it engaging and personal!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Buttermilk
✨Know Your Campaigns
Before the interview, dive deep into Buttermilk's recent campaigns. Understand their approach to the creator economy and be ready to discuss how you can contribute to their mission. This shows genuine interest and helps you connect your experience with their work.
✨Showcase Your Leadership Skills
As a Campaign Lead, you'll need to lead and mentor a team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and achieving targets. Highlight any specific challenges you faced and how you overcame them.
✨Master Client Communication
Strong client communication is key for this role. Think of instances where you maintained high standards of communication with clients, especially during challenging projects. Be ready to discuss how you keep clients informed and engaged throughout the campaign lifecycle.
✨Be Data-Driven
Buttermilk values data management and analysis. Brush up on how you've used data to assess campaign success and make informed decisions. Be prepared to discuss specific metrics you've tracked and how they influenced your campaign strategies.
