Branch Support Officer

Branch Support Officer

Preston Full-Time 28148 - 32519 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and inspire volunteer branches, ensuring smooth operations and alignment with charity strategy.
  • Company: Join Butterfly Conservation, Europe's leading charity dedicated to saving butterflies and our environment.
  • Benefits: Enjoy remote work flexibility, a competitive salary, and an 8% employer pension contribution.
  • Why this job: Make a meaningful impact on nature while working with passionate volunteers across the UK.
  • Qualifications: No specific qualifications required; just a passion for nature and people.
  • Other info: Part-time role at 18.5 hours per week with occasional travel in the UK.

The predicted salary is between 28148 - 32519 £ per year.

Branch Support Officer (Part-Time)

Remote (with occasional travel in the UK)

£28,148 – £32,519 pro rata + 8% employer pension contribution

18.5 hours per week (0.5 FTE)

Are you passionate about nature, people, and making a meaningful difference through volunteering? Practicus are partnering with Butterfly Conservation – Europe\’s leading insect charity dedicated to saving butterflies, moths and our natural environment – for a Branch Support Officer (part-time) to support and inspire a national network of volunteer branches.

This is an excellent opportunity to join a well-respected organisation, supporting hundreds of committed volunteers across the UK. You’ll play a key role in helping people take action for butterflies and moths – and ultimately, for the planet.

The Role

In this dynamic and rewarding role, you’ll provide high-quality support to Butterfly Conservation’s regional volunteer branches, helping ensure they run smoothly and are aligned with the charity’s strategy. You’ll deliver first-class customer service, build strong relationships, support training and leadership development, and foster inclusion and collaboration throughout the volunteer network.

You\’ll also help manage Butterfly Conservation’s volunteer management system, contribute to effective communication, and play a crucial role in building a culture of appreciation and support.

Branch Support Officer employer: Butterfly Conservation

Butterfly Conservation is an exceptional employer that champions a culture of collaboration and appreciation, making it an ideal place for those passionate about nature and community engagement. With flexible remote working options and a commitment to employee growth through training and leadership development, you will have the opportunity to make a meaningful impact while enjoying a supportive work environment. Join us in our mission to protect butterflies and moths, and be part of a dedicated team that values your contributions and fosters a sense of belonging.
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Contact Detail:

Butterfly Conservation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Support Officer

✨Tip Number 1

Familiarise yourself with Butterfly Conservation's mission and values. Understanding their commitment to saving butterflies and moths will help you connect with the organisation's goals and demonstrate your passion during any discussions.

✨Tip Number 2

Network with current or former employees of Butterfly Conservation. Engaging with them can provide valuable insights into the organisational culture and expectations, which can be beneficial when discussing how you can contribute as a Branch Support Officer.

✨Tip Number 3

Prepare to discuss your experience in volunteer management or customer service. Highlight specific examples where you've successfully supported volunteers or built strong relationships, as this is crucial for the role.

✨Tip Number 4

Show your enthusiasm for nature and conservation during your interactions. Whether it's through your conversations or any informal meetings, expressing your genuine interest in environmental issues can set you apart from other candidates.

We think you need these skills to ace Branch Support Officer

Customer Service Skills
Relationship Building
Volunteer Management
Communication Skills
Organisational Skills
Training and Development
Collaboration
Problem-Solving Skills
Attention to Detail
Adaptability
Passion for Nature and Conservation
Time Management
Data Management
Empathy and Supportiveness

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Branch Support Officer position. Tailor your application to highlight how your skills and experiences align with the role.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, volunteer management, and relationship building. Use bullet points for clarity and focus on achievements that demonstrate your impact.

Write a Strong Cover Letter: In your cover letter, express your passion for nature and volunteering. Provide specific examples of how you've supported volunteers or managed projects in the past, and explain why you want to work with Butterfly Conservation.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Butterfly Conservation

✨Show Your Passion for Nature

Make sure to express your enthusiasm for nature and conservation during the interview. Share any personal experiences or volunteer work related to environmental causes, as this will resonate with the values of Butterfly Conservation.

✨Demonstrate Customer Service Skills

Since the role involves providing high-quality support, be prepared to discuss your customer service experience. Highlight specific examples where you successfully resolved issues or built strong relationships, showcasing your ability to support volunteers effectively.

✨Emphasise Teamwork and Collaboration

This position requires fostering inclusion and collaboration among volunteers. Be ready to talk about your experiences working in teams, how you’ve encouraged collaboration, and any strategies you’ve used to build a supportive environment.

✨Prepare Questions About Volunteer Management

Show your interest in the role by preparing thoughtful questions about Butterfly Conservation’s volunteer management system. This demonstrates your proactive approach and eagerness to understand how you can contribute to the organisation's success.

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