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- Tasks: Join us as a Veterinary Receptionist, helping pets and their owners every day.
- Company: CVS is a leading veterinary services provider in the UK, dedicated to animal care.
- Benefits: Enjoy 5 weeks annual leave, staff discounts, and a supportive team environment.
- Other info: This is a 9-month fixed-term contract covering maternity leave.
- Why this job: Make a real impact on pet care while developing your skills in a caring culture.
- Qualifications: Previous receptionist experience is essential; veterinary experience is a bonus.
The predicted salary is between 20000 - 28000 £ per year.
Overview
Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Buttercross Veterinary Centre.
Location
Location: To be based at our East Bridgford site (may also be required to cover our Cotgrave site when/if needed)
Contract
Contract: 9 Month Fixed Term Contract to cover Maternity Leave
Hours
Hours: 22 hours per week
Shift Pattern
Shift Pattern: Monday – Friday between 08.00 – 19.00 with 1 in 4 Saturday 08.30 – 14.30 rota
About Buttercross Veterinary Centre
Take a look at the practice here: Buttercross Veterinary Centre, East Bridgford | The Vet Collection
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing three main business areas; our veterinary practices, diagnostic laboratories and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it\’s what is at the heart of our work, every day.
CVS Ode to Veterinary Professionals
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
Role
Note: convert to bold as is used
What we’re looking for in our Veterinary Receptionist
- Previous Receptionist experience is essential, veterinary experience is a plus!
- Resilient with the ability to cope with potentially distressing and emotional situations
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Skills in multi-tasking in a busy working environment
- Proficiency in Microsoft Office and other database management and operating systems
What we can offer you
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary in line with the National Living Wage (as of 1 April 2025)
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Supportive and collaborative team environment
- Staff discount scheme on Veterinary bills and products
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and lots more!
Or, if easier, you can find a full list by clicking here: CVS | What We Offer
Our new Receptionist Careers Pathway offers a clear, structured route for receptionists to develop their skills and advance within CVS. Through a range of courses, it equips individuals and teams with the knowledge and confidence to deliver exceptional client service and grow their careers with us.
For more information, take a look at our pathway here: CVS | Receptionist Career Pathway
Right to Work
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
EEO
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
Apply
To apply for this position please click the \’Apply Now\’ button below.
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Veterinary Receptionist - Fixed Term Contract employer: Buttercross (East Bridgford)
Contact Detail:
Buttercross (East Bridgford) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Fixed Term Contract
✨Tip Number 1
Familiarise yourself with the specific services and values of Buttercross Veterinary Centre. Understanding their approach to animal care will help you connect with the team during your interview and demonstrate your genuine passion for pets.
✨Tip Number 2
Highlight any previous experience in customer service, especially in a veterinary or healthcare setting. Be prepared to share examples of how you've handled emotional situations or difficult customers, as this role requires resilience and empathy.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly in managing databases and scheduling. Being proficient in these areas will not only make you more confident but also show that you're ready to hit the ground running.
✨Tip Number 4
Network with current or former employees of CVS or similar veterinary practices. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Veterinary Receptionist - Fixed Term Contract
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous receptionist experience you have, especially in a veterinary or animal care setting. This will show that you understand the unique challenges of the role.
Show Your Passion for Animals: In your application, express your enthusiasm for working with pets and your commitment to providing excellent customer service. Mention any personal experiences with animals that demonstrate your passion.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description, such as resilience, empathy, and teamwork. Use specific examples to illustrate how you've demonstrated these traits in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines why you are the perfect fit for the Veterinary Receptionist position. Address your ability to handle emotional situations and your proficiency in Microsoft Office, as these are key aspects of the role.
How to prepare for a job interview at Buttercross (East Bridgford)
✨Show Your Passion for Animals
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will resonate well with the interviewers who value a genuine passion for animal care.
✨Demonstrate Excellent Communication Skills
As a Veterinary Receptionist, you'll need to communicate effectively with pet owners and team members. Prepare examples of how you've successfully handled difficult conversations or provided exceptional customer service in previous roles.
✨Prepare for Emotional Situations
The veterinary field can be emotionally challenging. Be ready to discuss how you cope with distressing situations and maintain professionalism. This will show that you are resilient and capable of handling the demands of the role.
✨Familiarise Yourself with the Practice
Research Buttercross Veterinary Centre and CVS Group plc before your interview. Understanding their values, services, and community involvement will help you tailor your responses and demonstrate your enthusiasm for joining their team.