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For Companies At a Glance
- Tasks: Manage delivery operations and coordinate a team of riders to ensure timely deliveries.
- Company: Join Butter & Crust, a fast-growing business delivering artisan breakfasts across London.
- Benefits: Flexible hours, competitive salary, and night shift premium for weekend work.
- Why this job: Be part of a dynamic team that values operational excellence and collaboration.
- Qualifications: Experience in logistics or hospitality is a plus; strong communication and problem-solving skills required.
- Other info: Opportunity to collaborate with various departments and develop logistics processes as the company scales.
The predicted salary is between 29000 - 34000 £ per year.
The position can be part-time or full-time. We are open to discussing flexible start and end times outside of core hours. This role requires night (00:00-09:00) hours every other weekend. £29,000-£34,000 depending on experience, plus night shift premium. Reporting directly into the Chief Operating Officer.
About Us
At Butter & Crust, we believe you shouldn’t have to choose between a relaxing morning and a delicious breakfast. That’s why we’ve curated the finest artisan sourdough, pastries, dairy, and more from London’s best independent bakeries. We’re a fast-growing business, delivering personalised breakfasts to thousands of doorsteps across London every weekend. We care about operational excellence and building a resilient, values-driven team.
The Role
You will be joining a small, agile and experienced operations team based in Battersea. As Logistics Manager, you’ll be at the heart of ensuring families across London receive their tasty delivery in a timely fashion. Each week, you’ll co-ordinate a team of 15-20 delivery riders, own the relationship with our trusted mechanic and delivery contractors and run the routing process for our riding team. In short, you’ll ensure that once a delivery leaves our depot, it delights when it reaches the doorstep.
Key Responsibilities
- Plan and execute delivery rider routing, using logistics tools and collected data on our team and roads across London
- Manage and resource weekend delivery shifts
- Onboard and support freelance delivery contractors
- Oversee weekend operations from the depot, including production and logistics, troubleshooting live issues as they arise
- Report on delivery KPIs and drive improvements
- As a small business, you’ll get vast amounts of exposure collaborating with all areas of the business; Marketing, Operations, Customer Service, Tech and Finance
- Develop logistics processes and systems as we scale.
About You
- You’re ops-savvy and thrive under pressure
- Comfortable working night hours and leading on-site operations
- Excellent communication and interpersonal skills
- Process driven with a knack for optimising efficiency
- Strong problem-solving skills
- A get-stuck-in attitude; capable and willing to lift boxes, move bikes and be a collaborative leader
Advantageous Experience (please apply even if you do not tick all these boxes!)
- Experience in a logistics, dispatch, field or hospitality role
- Familiarity with route planning or delivery systems (Easyroutes, Circuit, Onfleet, Bringg etc.)
- People management experience, particularly with contractors or casual teams
Operations & Logistics Manager employer: Butter & Crust
Contact Detail:
Butter & Crust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Logistics Manager
✨Tip Number 1
Familiarise yourself with logistics tools and route planning systems mentioned in the job description, like Easyroutes or Circuit. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully managed operational challenges in previous roles. This will help you stand out as someone who can thrive under pressure, which is crucial for this position.
✨Tip Number 3
Network with professionals in the logistics and delivery industry, especially those who have experience with managing teams. Engaging with others in the field can provide valuable insights and may even lead to referrals.
✨Tip Number 4
Be prepared to discuss your leadership style and how you manage teams, particularly in a casual or contractor-based environment. Highlighting your interpersonal skills will show that you're not just about operations, but also about building a cohesive team.
We think you need these skills to ace Operations & Logistics Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and operations management. Emphasise any roles where you've managed teams or improved processes, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and your ability to thrive under pressure. Mention specific examples from your past experiences that demonstrate your problem-solving skills and leadership capabilities.
Highlight Relevant Skills: Clearly outline your skills related to logistics tools and route planning systems. If you have experience with specific software like Easyroutes or Circuit, make sure to mention it, as this will set you apart from other candidates.
Show Enthusiasm for the Company: Research Butter & Crust and incorporate your understanding of their values and mission into your application. Show how your personal values align with theirs, particularly regarding delivering quality service and building a resilient team.
How to prepare for a job interview at Butter & Crust
✨Show Your Operations Savvy
Make sure to highlight your experience in logistics and operations during the interview. Discuss specific examples where you've successfully managed delivery processes or optimised efficiency, as this role requires a strong understanding of operational excellence.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've faced challenges in logistics or operations. Be ready to explain how you approached these issues and what solutions you implemented, as strong problem-solving skills are crucial for this position.
✨Emphasise Communication Abilities
Since you'll be coordinating with a team of delivery riders and contractors, it's important to showcase your communication skills. Share examples of how you've effectively communicated with diverse teams and resolved conflicts in previous roles.
✨Be Ready for Night Shift Discussions
As this role involves night hours, be prepared to discuss your availability and comfort with working during these times. Express your enthusiasm for the flexibility offered and how you can manage your time effectively to meet the demands of the job.
