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- Tasks: Welcome guests, check them in, and provide directions around the resort.
- Company: Butlin's is all about fun, excitement, and unforgettable experiences for guests.
- Benefits: Enjoy a vibrant work culture and flexible part-time hours, mostly on busy intake days.
- Why this job: Join a team that values smiles, teamwork, and creating memorable guest experiences.
- Qualifications: A passion for high standards and excellent customer service skills are essential.
- Other info: Must be available until 10pm on Mondays and Fridays; flexibility is key.
Welcome Host – Skegness
Description
About The Role
Our teams create unforgettable experiences for our guests and we are currently looking for Team Members that can give that extra bit of sparkle to our guest\’s holiday. You will be working in our busy check-in as part of the Welcome Team, delivering exceptional customer service and ensuring our guests first impressions are ones to remember.
As Welcome Team you will be welcoming guests onto the resort, checking them in, giving directions around the resort, and working closely with Guest Services team to ensure check in areas and run smoothly.
This role is PART TIME , working mostly on our busy Monday and Friday intake days, however flexibility is essential.
Hours of work may vary slightly but applicants must be available until 10pm on Mondays and Fridays.
Key Responsibilities
We\’re looking for people with a passion for high standards and a desire to go the extra mile to give outstanding service to our guests!
You will be our guest\’s first impression so a \’get stuck in\’ attitude and a natural ability to engage with people is essential.
About Butlin\’sAt Butlin\’s, we\’re all about fun, excitement, and adventure by the bucketload! For over 80 years we\’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they\’ll say about working at Butlin\’s is our culture! We\’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren\’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin\’s!
Welcome Host - Skegness employer: Butlins
Contact Detail:
Butlins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host - Skegness
✨Tip Number 1
Familiarise yourself with Butlin's values and culture. Understanding what they stand for will help you align your approach during the interview, showcasing how you can contribute to their mission of creating smiles and providing exceptional service.
✨Tip Number 2
Prepare to demonstrate your customer service skills in a practical way. Think of examples from your past experiences where you've gone the extra mile for a guest or customer, as this role is all about making memorable first impressions.
✨Tip Number 3
Show your enthusiasm for the role by engaging with the team during the application process. If you have the chance to speak with current employees or attend any events, use that opportunity to express your passion for hospitality and teamwork.
✨Tip Number 4
Be flexible and ready to discuss your availability. Since the role requires working on busy intake days, emphasising your willingness to adapt your schedule will demonstrate your commitment to being part of the Welcome Team.
We think you need these skills to ace Welcome Host - Skegness
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Butlin's is looking for in a Welcome Host. Highlight your customer service experience and any relevant skills that align with their expectations.
Tailor Your CV: Make sure your CV reflects your passion for high standards and exceptional service. Include specific examples of how you've gone the extra mile in previous roles, especially in customer-facing positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Butlin's and how you embody their values of creating smiles and caring for each other.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at Butlins
✨Show Your Enthusiasm
As a Welcome Host, your energy and enthusiasm are key. Make sure to express your passion for customer service and how you enjoy creating memorable experiences for guests. A positive attitude can make a lasting impression.
✨Demonstrate Your Communication Skills
Since you'll be the first point of contact for guests, it's important to showcase your ability to communicate clearly and effectively. Practice speaking confidently about your previous experiences in customer service and how you handle guest inquiries.
✨Highlight Flexibility and Teamwork
This role requires flexibility, especially on busy intake days. Be prepared to discuss your availability and willingness to adapt to changing situations. Emphasise your experience working in teams and how you contribute to a positive team environment.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the Welcome Host role and the company culture at Butlin's. This demonstrates your genuine interest and helps you assess if it's the right fit for you.
