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- Tasks: Lead and manage entertainment and leisure activities at our Minehead Resort.
- Company: Join a company with over 80 years of creating unforgettable guest experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for creativity and collaboration.
- Why this job: Be part of a fun, energetic team that values guest experience and creativity.
- Qualifications: Strong experience in event management and customer-facing roles is essential.
- Other info: Ideal for those passionate about entertainment and leisure in a vibrant setting.
The predicted salary is between 36000 - 60000 £ per year.
The Senior Manager within Entertainments and Leisure will be accountable for the smooth planning and operational delivery of our entertainment and leisure proposition across our family breaks, live music weekends and resort-based events at our Minehead Resort. From an entertainment perspective, this includes leading through all activity for the entertainment teams, which covers Redcoats, performers, and our technical support teams. Managing the product delivery for activities, events, large scale production shows, Intellectual Property (IP) content, varied visiting artistes and seasonal product. On the leisure side, this includes overseeing all of our pool, sports & activities and fairground proposition. This will involve both setting and rolling our strategy for the Entertainment & Leisure team, as well as getting stuck in to support the teams operationally where needed. You should have strong experience in a similar role within an Entertainment or Leisure Environment You should have excellent experience in event management along with experience in working with and building relationships with external industry experts and suppliers. Strong experience of being guest and customer facing is essential, as well as dealing with a range of queries and sometimes complaints directly. You will always have the financials in mind but will balance this with keeping our guest experience at the heart of your decisions. For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Weekend Manager employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Manager
✨Tip Number 1
Familiarize yourself with the entertainment and leisure industry, especially in the context of family breaks and live events. Understanding the latest trends and guest expectations will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the entertainment and leisure sector. Attend industry events or join relevant online forums to connect with potential colleagues and suppliers who can provide insights and support.
✨Tip Number 3
Prepare to showcase your event management skills by thinking of specific examples from your past experiences. Be ready to discuss how you've successfully managed large-scale productions or resolved guest complaints.
✨Tip Number 4
Demonstrate your understanding of balancing financials with guest experience. Think of strategies you've implemented in previous roles that improved both profitability and customer satisfaction.
We think you need these skills to ace Weekend Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in entertainment and leisure management. Focus on your event management skills and any previous roles that involved leading teams or managing large-scale productions.
Craft a Compelling Cover Letter: In your cover letter, emphasize your passion for the entertainment industry and your ability to enhance guest experiences. Mention specific examples of how you've successfully managed events or built relationships with external partners.
Showcase Your Leadership Skills: Demonstrate your leadership capabilities by providing examples of how you've motivated teams and resolved conflicts. Highlight any experience you have in training or developing staff within an entertainment or leisure context.
Prepare for Potential Questions: Anticipate questions related to guest experience and financial management. Be ready to discuss how you balance operational efficiency with delivering exceptional service, as this is crucial for the role.
How to prepare for a job interview at Butlin's
✨Showcase Your Leadership Skills
As a Weekend Manager, you'll be leading various teams. Be prepared to discuss your previous leadership experiences, how you motivate teams, and any specific examples of successful projects you've managed.
✨Demonstrate Event Management Expertise
Highlight your experience in event management. Discuss specific events you've organized, the challenges you faced, and how you overcame them. This will show your ability to handle the operational delivery of entertainment and leisure activities.
✨Emphasize Customer Experience Focus
Since guest experience is crucial, be ready to share examples of how you've prioritized customer satisfaction in past roles. Discuss how you handled complaints or queries effectively while maintaining a positive atmosphere.
✨Prepare for Financial Discussions
Understand the financial aspects of managing entertainment and leisure operations. Be prepared to discuss how you've balanced budget constraints with delivering exceptional guest experiences in your previous roles.
