At a Glance
- Tasks: Lead a fun team to create amazing dining experiences for guests.
- Company: Join Butlin’s, a leader in fun and adventure for over 80 years!
- Benefits: Enjoy a vibrant work culture with opportunities for personal development.
- Why this job: Be part of a team that values smiles, teamwork, and guest satisfaction.
- Qualifications: Experience in hospitality is a must; passion for leading teams is essential.
- Other info: Expect dynamic shifts and a fast-paced environment where no day is the same.
The predicted salary is between 28800 - 43200 £ per year.
Description About the Role We’re looking for a passionate leader to join us at our Skegness Resort as part of our Buffets Department. As a Venue Manager, you’ll be vital in helping our guest’s create smiles – getting stuck in to give them a great dining experience! You’ll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday. This role will include split shifts with our breakfast and evening dining times. You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training and coaching the team in a fun-filled environment. You will drive standards and have the ability to lead the team to excellence, incorporating all brand standards and Butlin’s way of working Reporting to the Senior Manager, you’ll enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness. You’ll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do. The role will also involve analysing KPI’s and stock control systems to maximise gross profit margins and adhering to food safety and health & safety policies. You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team’s fulfilment at work, ensuring that you are having regular 121\’s and PDP discussions to support their development and career with Butlin’s. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You We are looking for an individual with prior experience in hospitality such as busy restaurant, bar or retail environment where a balance of speed and quality is important. You should be passionate about leading and developing a team and supporting people through regular 121\’s and coaching. Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible. About Butlin\’s At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!
Venue Supervisor employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Supervisor
✨Tip Number 1
Show your passion for hospitality! When you meet with us, share specific examples of how you've created memorable experiences for guests in previous roles. This will demonstrate your commitment to delivering exceptional service.
✨Tip Number 2
Highlight your leadership skills! Be ready to discuss how you've successfully developed and coached team members in the past. We love to see candidates who can inspire others and foster a positive work environment.
✨Tip Number 3
Familiarize yourself with our brand values! Understanding Butlin’s culture and how it aligns with your own values will help you stand out. Be prepared to explain how you embody these values in your work.
✨Tip Number 4
Be ready to discuss your experience with KPIs and stock control! We want to know how you've used data to drive performance and improve profitability in your previous roles. This shows that you're not just about service, but also about results.
We think you need these skills to ace Venue Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Venue Supervisor position. Understand the key responsibilities and the qualities Butlin's is looking for in a candidate, such as leadership, passion for guest experience, and team development.
Highlight Relevant Experience: In your application, emphasize any prior experience you have in hospitality, particularly in busy environments like restaurants or bars. Showcase specific examples where you led a team or improved guest experiences.
Show Your Passion: Express your enthusiasm for creating smiles and delivering exceptional guest experiences. Use language that reflects your passion for hospitality and your commitment to nurturing and developing your team.
Tailor Your Application: Customize your CV and cover letter to align with Butlin's values and the specific requirements of the Venue Supervisor role. Mention how you embody their culture of fun, excitement, and teamwork, and provide examples of how you've contributed to a positive work environment.
How to prepare for a job interview at Butlin's
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, and highlight your commitment to delivering exceptional service.
✨Demonstrate Leadership Skills
As a Venue Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully developed and motivated team members in the past. Emphasize your ability to inspire others and drive them towards excellence.
✨Understand the Importance of KPIs
Familiarize yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you have used data to improve operations or guest experiences in previous positions. This shows that you are results-driven and understand the business side of hospitality.
✨Emphasize Teamwork and Communication
Highlight your ability to work collaboratively within a team. Discuss how you maintain open lines of communication and conduct regular one-on-ones to support team development. This aligns with Butlin's values of caring for each other and creating a fun environment.