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- Tasks: Lead the Splash Team to ensure top-notch guest experiences and operational excellence.
- Company: Join Butlin's, a fun-filled adventure destination with over 80 years of creating smiles.
- Benefits: Enjoy a dynamic work environment with flexible hours and a supportive team culture.
- Why this job: Be part of an exciting team that values fun, teamwork, and delivering unforgettable experiences.
- Qualifications: Experience in leadership, coaching, and health & safety; NPLQ qualification required.
- Other info: Flexible 5-day work week; no two days are the same!
The predicted salary is between 24000 - 36000 £ per year.
Swimming Pool Shift Manager – Skegness Description About the role We are looking for a Shift Manager to join our Splash Team. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans, health & safety and compliancy checks are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. As well as tackling performance reviews with team. You will have targets and deadlines to meet as well as cash handling and stock management, You will support and coach the team to ensure the deliver a great experience and are also driving any key targets. This role covers a 5-day working week over 7 days, so flexibility is very important. As with all roles at Butlin\’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You We are looking for an experienced leader that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You will be responsible for health & safety and compliancy checks, opening and closing the venue, creating rosters & overseeing the day to day operation of the venue. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. NPLQ qualification and ITC skills are required . NPSQ/NPMQ preferred but not essential RLSS TA preferred but not essential Interested? To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email careersatbutlins@butlins.com. About Butlin\’sAt Butlin\’s, we\’re all about fun, excitement, and adventure by the bucketload! For over 80 years we\’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they\’ll say about working at Butlin\’s is our culture! We\’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren\’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin\’s!
Swimming Pool Shift Manager - Skegness employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swimming Pool Shift Manager - Skegness
✨Tip Number 1
Familiarize yourself with the specific operational standards and guest experience expectations at Butlin's. Understanding their values and how they prioritize guest satisfaction will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous experience in managing teams in a fast-paced environment. Be ready to share examples of how you've successfully led a team during busy periods, as this is crucial for the Shift Manager role.
✨Tip Number 3
Prepare to discuss your approach to health and safety compliance. Since this role involves ensuring safety checks are met, demonstrating your knowledge and commitment to these standards will set you apart.
✨Tip Number 4
Showcase your flexibility and adaptability. Given that the role requires working across various days and times, sharing experiences where you've successfully managed changing priorities will be beneficial.
We think you need these skills to ace Swimming Pool Shift Manager - Skegness
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Swimming Pool Shift Manager. Highlight your experience in managing teams, ensuring health and safety compliance, and delivering excellent guest experiences in your application.
Tailor Your CV: Customize your CV to reflect your leadership skills and experience in a fun-filled environment. Include specific examples of how you've trained and motivated teams, managed cash handling, and overseen daily operations.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for guest service and your ability to adapt to changing demands. Mention your relevant qualifications, such as NPLQ, and express your enthusiasm for joining the Butlin's team.
Prepare for Questions: Anticipate questions related to team management, health and safety protocols, and guest experience scenarios. Be ready to discuss how you would handle high-pressure situations and maintain operational standards.
How to prepare for a job interview at Butlin's
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, especially in high-pressure situations.
✨Emphasize Guest Experience
Make sure to highlight your commitment to guest satisfaction. Share specific instances where you went above and beyond to ensure a positive experience for guests, as this aligns with the company's core values.
✨Discuss Health & Safety Knowledge
Since health and safety compliance is crucial for this role, be ready to discuss your understanding of relevant regulations and how you've implemented safety measures in previous positions.
✨Be Flexible and Adaptable
The job requires flexibility and the ability to adapt to changing demands. Prepare to discuss how you've handled unexpected challenges in the past and how you prioritize tasks effectively.
