At a Glance
- Tasks: Support culinary teams to deliver high-quality dishes and enhance guest satisfaction.
- Company: Join Butlin's, a fun-filled resort with a vibrant culture.
- Benefits: Exciting work environment, opportunities for growth, and a chance to make guests smile.
- Other info: Dynamic role with opportunities to influence and inspire across multiple sites.
- Why this job: Be part of a team that creates unforgettable experiences through exceptional food quality.
- Qualifications: Knowledge of food production, HACCP standards, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The role will play a key function in supporting resort culinary teams to consistently deliver high-quality dishes in line with the recipes specified in Starchef or by our franchise partners (retail). This role will focus on driving improvements in food quality and guest satisfaction by ensuring strict adherence to recipe standards and enhancing operational skills through targeted training and support.
Key responsibilities include:
- Supporting chefs in delivering exceptional guest experiences through consistent food quality.
- Monitoring and improving key performance indicators related to food cost, wastage, and margin.
- Holding teams accountable to ensure operational standards and recipe compliance are met.
- Collaborating with venues to identify and address gaps in culinary execution and training.
- Supporting resort teams in compliance to H&S and FSMS policy through regular audit routines.
Key Responsibilities
- Accountable for supporting resorts to achieve operational excellence by auditing recipe and dish accuracy, food presentation and quality to drive standards and NPS scores.
- Accountable for auditing venue standards to ensure high standards of cleanliness, good food technical practices and health and safety procedures are always followed.
- Support L&D with identifying chefs skills gaps to improve team skills, competency and develop chef knowledge.
- Responsible for admin tasks to add and update all recipes in e.g. Starchef, TenKites and DateCodeGenie.
- Responsible for providing all pre-launch menu and recipe details to support a successful menu launch, with ongoing support and training for consistent menu execution.
- Ensure food safety regulations are strictly adhered to.
- Support the Technical Food Safety Team with ensuring accurate food allergen visibility to guests.
- Support the Finance Business Partner in understanding margin performance against theoretical GP targets.
- Support Procurement in advising best equipment to aid commercial performance and maximise profitability via product consolidation with clear plans to reduce redundant stock.
- Support Procurement with ongoing food quality reviews, product selection and substitution sign off to drive costs down whilst retaining food quality.
- Support Proposition with occasional menu dish development.
- Aware of TI/NPS scores for food quality and supports changes to help improve scores and reduce guest problems.
- Support resort leadership with reviewing action plans following issues identified through audits.
- Support franchise venues with BOH operations to drive quality and brand standard compliance.
About You
- Knowledge of food production processes and techniques.
- Operational knowledge of multi-site high-volume kitchen environments buffet & retail.
- Experience in introducing operational improvements to grow food quality scores.
- Sound knowledge of HACCP, Food Safety, and Health & Safety standards.
- Level 4 food safety.
- Able to manage multiple priorities and adapt quickly to changing requirements.
- Ability to influence and inspire teams across multiple sites.
- High standards and attention to detail.
- Flexible approach.
- Great communication skills.
- Problem solving attitude.
If this role sounds perfect for you, we would love to hear from you. Please follow the application link to apply now. Should you have any questions or require any adjustments for this process, please contact us.
Operational Support Chef in Stevenage employer: Butlins
At Butlin's, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee growth and development. As an Operational Support Chef, you'll be part of a dynamic team dedicated to delivering exceptional culinary experiences while enjoying the benefits of a fun and engaging environment. With opportunities for training, collaboration, and innovation, you'll not only enhance your skills but also contribute to creating unforgettable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Chef in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the culinary world, especially those who work at Butlin's or similar resorts. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your culinary creations or any improvements you've made in previous roles. This visual evidence can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of HACCP and food safety standards. Be ready to discuss how you've implemented these in past roles to ensure high-quality food production.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Butlin's team!
We think you need these skills to ace Operational Support Chef in Stevenage
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and culinary excellence shine through. We want to see how you can contribute to delivering high-quality dishes and enhancing guest satisfaction.
Highlight Relevant Experience:Make sure to mention any experience you have in multi-site kitchen environments or operational improvements. We’re looking for someone who knows their way around food production processes and can bring that knowledge to our team.
Be Detail-Oriented:Since this role involves ensuring strict adherence to recipe standards and health & safety regulations, it’s crucial to demonstrate your attention to detail in your application. Share examples of how you've maintained high standards in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team at Butlin's!
How to prepare for a job interview at Butlins
✨Know Your Culinary Basics
Brush up on your knowledge of food production processes and techniques. Be ready to discuss how you can ensure high-quality dishes are delivered consistently, as this role is all about supporting culinary teams in maintaining those standards.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled operational challenges in the kitchen before. Whether it's improving food quality scores or addressing gaps in culinary execution, demonstrating your problem-solving attitude will impress the interviewers.
✨Familiarise Yourself with Food Safety Standards
Make sure you understand HACCP, Food Safety, and Health & Safety standards inside out. Being able to discuss these regulations confidently will show that you're serious about compliance and guest safety, which is crucial for this role.
✨Communicate Your Team Spirit
This position requires collaboration across multiple sites, so be prepared to talk about your experience in influencing and inspiring teams. Share stories that highlight your communication skills and how you've worked together with others to achieve operational excellence.
