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- Tasks: Lead daily operations and create unforgettable experiences at our iconic Splash venue.
- Company: Join Butlin’s, a fun-filled resort with a rich heritage since 1936.
- Benefits: Exciting work environment, team culture, and opportunities for personal growth.
- Why this job: Make a splash while leading a vibrant team and creating lasting memories for guests.
- Qualifications: Experience in venue leadership and a passion for people and fun.
- Other info: Dynamic role with no two days the same, perfect for energetic leaders.
The predicted salary is between 36000 - 60000 £ per year.
Description
Are you ready to lead one of the UK’s largest and most exciting swimming pool complexes?
Are you a natural leader with a passion for people, fun, and fast-paced environments? Do you thrive on creating unforgettable experiences and keeping the good vibes flowing? If so, we’ve got just the role for you!
We’re looking for an inspiring, guest-focused leader to manage our iconic Splash venue, the beating heart of our resort experience. Someone to take the helm and lead the daily operations of one of our most exciting venues on resort. This is your chance to make a splash (literally!) while running a buzzing, guest-focused hub that’s full of energy, laughter, and life.
Fresh from a major refurbishment in 2024, our state-of-the-art pool complex features indoor and outdoor rapids, high-thrill flumes, a variety of slides, and an array of incredible aquatic attractions designed for both family fun and adult-only events. With the capacity to welcome over 1,000 guests at a time, Splash is one of our most loved and visited destinations, and we’re looking for someone to take it to the next level.
What You\’ll Be Doing
Leading from the front – You’ll be right there with your team and our guests, creating a warm, welcoming, and safe environment where fun is the name of the game.
Owning your venue – From team performance to the guest experience, you\’re in charge of keeping things running smoothly every day.
Creating memorable moments – From overseeing general swim operations to coordinating unforgettable pool parties, your role is vital in making sure every guest leaves with a smile and turn great service into amazing experiences our guests won\’t forget.
Thinking smart – You\’ll keep a close eye on the numbers (P&L, NPS, payroll) and take action to keep your venue on track and thriving.
Planning ahead – From rotas to resource planning, you’ll make sure your team is in the right place at the right time, ready to deliver.
Inspiring your crew – Coaching, developing, and celebrating success – you’ll bring out the best in your team and build a culture where everyone shines.
Collaborating resort-wide – Working with other teams and leaders across Butlin’s to make sure our guests have an amazing time, every time
What We\’re Looking For
NPLQ (National Pool Lifeguard Qualification)
Previous experience leading a venue
A natural people person who loves leading by example
Commercially savvy – you understand how to balance great service with strong business performance
Super organised – rotas, team planning, and guest volumes are your jam
A confident communicator who thrives in a team environment
Someone who’s not afraid to roll up their sleeves and get stuck in
About Us
At Butlin’s, we’ve been creating unforgettable memories since 1936. We’re proud of our heritage, but we’re even more excited about our future. If you have a passion for people, high standards, and the drive to shape one of the UK\’s top staycation experiences, we want to hear from you. If you\’re ready to jump into a role where no two days are the same, where your energy is contagious, and your leadership makes a difference, we want to hear from you!
So… ready to make a splash with us?
Apply now and be part of something truly special at Butlin’s!
About Butlin\’sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!
Splash Venue Manager employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Splash Venue Manager
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with every corner of the Splash complex, from the slides to the poolside. This way, when you chat with the hiring team, you can show off your passion and knowledge about what makes it such a fantastic place.
✨Tip Number 2
Show your leadership skills in action! If you have the chance, share examples of how you've inspired your team in previous roles. Whether it's through coaching or creating memorable experiences, let them see that you're the natural leader they're looking for.
✨Tip Number 3
Be ready to discuss your commercial savvy! Brush up on how you’ve balanced great service with strong business performance in past roles. They want someone who can keep the good vibes flowing while also keeping an eye on the numbers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Butlin’s family and making a splash with us!
We think you need these skills to ace Splash Venue Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love creating unforgettable experiences and leading a team in a fun environment.
Be Specific: Use specific examples from your past experiences that highlight your leadership skills and ability to manage a busy venue. We’re looking for real stories that show us how you’ve made a difference in previous roles.
Keep It Professional Yet Fun: While we love a bit of personality, make sure your application maintains a professional tone. Balance your fun side with clear, concise language that reflects your understanding of the role and our values.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Butlin’s.
How to prepare for a job interview at Butlin's
✨Know Your Venue Inside Out
Before the interview, make sure you’re familiar with the Splash venue and its offerings. Research the latest attractions, events, and guest experiences. This will not only show your enthusiasm but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your crew or resolved conflicts. Highlight your ability to create a positive environment and how you plan to bring that energy to the Splash venue.
✨Be Ready to Discuss Numbers
Since the role involves keeping an eye on P&L and other metrics, brush up on your commercial acumen. Be prepared to discuss how you’ve managed budgets or improved performance in previous roles. This will demonstrate your understanding of balancing great service with business success.
✨Emphasise Team Collaboration
Think about how you’ve worked with other teams in the past to create memorable experiences. Be ready to share examples of successful collaborations and how you plan to work with different departments at Butlin’s to ensure every guest has an amazing time.
