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- Tasks: Ensure guest safety and security while providing excellent customer service.
- Company: Join the vibrant team at Butlin's, a leading resort.
- Benefits: Competitive pay, flexible shifts, and potential live-in accommodation.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real difference in guests' experiences while developing your skills.
- Qualifications: Must have SIA Door Supervisor Badge and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good communication is vital together with a fair approach to resolving any problems that may occur.
Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority. You will carry out regular patrols of the Resort, welcome our guests on Mondays and Fridays to the Resort providing the best possible first two hours experience, maintain access control of our three Resort entrances with a customer focused approach. You may carry out first aid assistance to team and guests and work in accordance to Butlin's, SIA and local licensing laws when working in our licensed venues.
Typical working hours: Working variable shift patterns covering 8am - 8pm (day shifts) and 8pm - 8am (night shifts). Qualified role is permanent, and is paid fortnightly. Live in accommodation may be available for those aged 18 and over and if relocating to the area. SIA Door Supervisor Badge required.
Security Team Member (SIA Qualified) in Somerset employer: Butlins
Contact Detail:
Butlins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Team Member (SIA Qualified) in Somerset
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that job.
✨Tip Number 2
Practice your communication skills! Since good communication is key for this role, consider doing mock interviews with a friend. This will help you articulate your customer service experience and security knowledge confidently.
✨Tip Number 3
Show off your SIA qualifications! Make sure to highlight your SIA Door Supervisor Badge during interviews. It’s a big deal and shows you’re serious about your role in keeping guests safe.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Security Team Member (SIA Qualified) in Somerset
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you can combine that with your security knowledge to keep our guests safe and happy!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Don’t just send the same application everywhere! Tailor it to us at Butlin's by mentioning specific aspects of the role that excite you. Show us why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Butlins
✨Know Your Security Basics
Brush up on your security knowledge and SIA regulations before the interview. Be ready to discuss how you would handle various scenarios, like dealing with difficult guests or ensuring safety during events. This shows that you’re not just qualified but also proactive.
✨Showcase Your Customer Service Skills
Since this role combines security with customer service, prepare examples of how you've successfully resolved conflicts or provided excellent service in the past. Highlighting your ability to keep guests safe while making them feel welcome will set you apart.
✨Practice Good Communication
Effective communication is key in this role. During the interview, practice clear and concise responses. You might even want to role-play common scenarios with a friend to get comfortable with articulating your thoughts under pressure.
✨Be Ready for Shift Patterns
Understand the variable shift patterns and be prepared to discuss your availability. Showing flexibility and a willingness to work different hours can demonstrate your commitment to the role and the team.