At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food and beverage experiences.
- Company: Join Butlin's, a fun-filled resort with a vibrant culture.
- Benefits: Enjoy competitive pay, career growth, and a lively work environment.
- Other info: Join a team that values fun, teamwork, and personal development.
- Why this job: Be part of creating unforgettable moments for guests while developing your leadership skills.
- Qualifications: Experience in managing restaurants or high-volume venues is essential.
The predicted salary is between 25000 - 30000 £ per year.
The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards.
You will:
- Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality.
- Implement operational and commercial plans provided by the Manager to support venue performance.
- Support stock controls, cellar routines, product care and compliance standards.
- Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance.
- Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment.
KPIs
- Guest satisfaction/NPS
- Revenue and spend per head
- Labour cost vs budget
- Food safety audit scores
- Speed of service
- Team engagement and retention
- Stock/waste control
About You
- Experience managing or supervising a restaurant or high-volume F&B venue
- Strong team leadership and people management skills
- Experience managing rotas, labour and budgets
- Strong understanding of food safety and compliance
- Excellent guest service skills
- Ability to work in a fast-paced environment
- Strong organisational and communication skills
Desirable
- Experience in holiday parks, resorts or high-volume venues
- Personal licence holder
- Food safety qualification (Level 3 or above)
- First aid training
- Experience managing multi-outlet operations
About Butlin's
Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
Restaurants & QSR Assistant Manager - Minehead in Somerset employer: Butlins
Butlin's is an exceptional employer that fosters a vibrant and supportive work culture, where team members are encouraged to create smiles and care for one another. Located in Minehead, this role offers unique opportunities for personal and professional growth within the hospitality industry, alongside competitive benefits and a commitment to employee well-being. Join us to be part of a legacy of fun and entertainment, while leading a dedicated team in delivering memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurants & QSR Assistant Manager - Minehead in Somerset
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Butlins. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Butlins
Don't be shy about reaching out to Butlins directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurants & QSR Assistant Manager - Minehead in Somerset
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Butlins and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Butlins
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
