At a Glance
- Tasks: Lead and manage cleaning shifts to ensure top-notch guest experiences.
- Company: Butlin's, a fun-filled environment focused on guest satisfaction.
- Benefits: Flexible working hours, training opportunities, and a vibrant team culture.
- Why this job: Make a real impact by leading a dynamic team in a lively setting.
- Qualifications: Previous leadership experience in a cleaning or hospitality environment.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
This role covers a 5-day working week over 7 days, so flexibility is very important. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
We're looking for someone who has previous experience in a leadership role, in a similar cleaning environment. You can ensure the delivery of CAFF standards while driving improvements in both Guest and Employee NPS. You'll be responsible for conducting quality control checks on our Mobaro system and leading feedback conversations. You will also ensure that your team receives the necessary training and support.
Additionally, you'll put the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You will manage the implementation of the initial 90-day program for new team members and oversee all personnel-related activities, from onboarding through the full employee life cycle, including PDPs, performance management, and formal HR processes.
Setting clear objectives and PDPs for your team, supporting team surveys, leading action plans, upholding brand standards, and ensuring your team meets health and safety regulations are also key aspects of your role. The ideal candidate will have extensive operational knowledge in managing a cleaning or soft services team, with a proven ability to juggle multiple priorities and adapt quickly to changing needs.
They will exhibit high standards and meticulous attention to detail, with experience in leading both permanent and temporary teams to achieve outstanding results. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email careersatbutlins@butlins.com.
Team Accommodation Shift Manager in Skegness employer: Butlin's
Contact Detail:
Butlin's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Accommodation Shift Manager in Skegness
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Team Accommodation Shift Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At StudySmarter, we believe that showing genuine interest in the company can set you apart. Be ready to discuss how your leadership experience aligns with their goals!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in managing teams and delivering exceptional guest experiences, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to an amazing guest experience.
We think you need these skills to ace Team Accommodation Shift Manager in Skegness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Team Accommodation Shift Manager role. Highlight your leadership experience in cleaning environments and any relevant metrics you've driven.
Showcase Your Flexibility: Since this role requires flexibility, mention any previous experiences where you adapted to changing demands or schedules. We want to see how you can think on your feet!
Emphasise Team Experience: Talk about your experience in coaching and supporting teams. Share examples of how you've helped your team deliver great guest experiences and meet operational standards.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with us.
How to prepare for a job interview at Butlin's
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Accommodation Shift Manager. Familiarise yourself with the key tasks mentioned in the job description, like managing cleaning shifts and ensuring high operational standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role requires strong leadership, be prepared to share specific examples from your past experiences where you've successfully led a team. Highlight how you coached team members, managed performance, and ensured a great guest experience. This will illustrate your capability to inspire and motivate others.
✨Emphasise Flexibility and Adaptability
Given the dynamic nature of the job, it's crucial to convey your ability to adapt to changing demands. Share instances where you've had to think on your feet or manage multiple priorities effectively. This will reassure the interviewer that you can handle the unpredictable aspects of the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team culture, training processes, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.